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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 1221-1230 out of 3142

TA

Taza Artane

11/16/22

5 out of 5

Introduction

I had my first introduction to Brighthr today with Rebecca McNab. Rebecca was excellent at explaining and very patient answering my questions. I look forward to getting started.

ME

Molly E

11/16/22

5 out of 5

"Very helpful and super friendly"

What do you like best about BrightHR? I find the website really easy and efficient. Whenever there is something I cannot find, I call the help desk and they are always happy to help. Especially Ryan today, he was really friendly, and helped with exactly what was needed :-)

ME

Molly E

11/16/22

5 out of 5

"Very helpful and super friendly"

What do you like best about BrightHR? I find the website really easy and efficient. Whenever there is something I cannot find, I call the help desk and they are always happy to help. Especially Ryan today, he was really friendly, and helped with exactly what was needed :-)

TA

Taza Artane

11/16/22

5 out of 5

Introduction

I had my first introduction to Brighthr today with Rebecca McNab. Rebecca was excellent at explaining and very patient answering my questions. I look forward to getting started.

L

LSavva

11/13/22

5 out of 5

Very informative

Very informative, easy to follow, nice person to talk to

L

LSavva

11/13/22

5 out of 5

Very informative

Very informative, easy to follow, nice person to talk to

G

Gill

11/08/22

5 out of 5

Really helpful session and the trainer…

Really helpful session and the trainer knew the answers to our questions

G

Gill

11/08/22

5 out of 5

Really helpful session and the trainer…

Really helpful session and the trainer knew the answers to our questions

AU

Anonymous User

11/07/22

5 out of 5

"Shout Out to Liam H"

What do you like best about BrightHR? Liam assisted with a query and went above and beyond to provide an adequate solution. All the while being professional, friendly and courteous

AU

Anonymous User

11/07/22

5 out of 5

"Shout Out to Liam H"

What do you like best about BrightHR? Liam assisted with a query and went above and beyond to provide an adequate solution. All the while being professional, friendly and courteous

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].