Brand24 Reviews in June 2026: User Ratings, Pros & Cons

Brand monitoring and client-finding tool

What do you like best? I like the simplicity of Brand24 panel. Everything is so intuitive. If someone doesn't understand some options or functionalities or reports - they can always ask using online web-chat tool. I also love their app which provides notifications so I can react really fast. Thanks to that I got some clients and reacted fast for my brand's mentions. What do you dislike? That it's separated for Poland and rest of the world. Sometimes I'd like to set up international ...

Brand24 - great tool for internet monitoring

What do you like best? I've been using Brand24 for a few months now. Brand24 gives me the list of the mentions from all social media which i need. I can create raports that are simple to read. They have great customer service : What do you dislike? There is nothing like that. Because there is a chat with quick support from Brand24 customer care. Whenever i have problems with something, i just chat with support. Good way is also to mention Brand24 on social media and they respond ...

Brand24 for serves me to develop my parenting blog as a brand

What do you like best? Brand24 has an easy and self-explaining user interface. Every time I need I can get help (online consultant. I work often over-night so it's a benefit for me. The application helps me with the internet monitoring which I would not be able to do on my own. What do you dislike? I haven't discovered yet wich is a positive info What business problems are you solving with the product? What benefits have you realized? What I care most is to enlarge number of ...

Brand 24 - helpful tool for monitoring

What do you like best? With Brand24 I can easily find my potential customers in social media and this is the most important value for me. I appreciate fast helpdesk too, when I have a problem. What do you dislike? I think that price is a little too high for my possibility. Recommendations to others considering the product I thing that B24 is helpful for every kind of business. So you must try (14 days for free and see first effects. What business problems are you solving with ...

Nice UX and a powerful software.

What do you like best? Good Job. It's not easy to build at once good UX and a powerful software. But Brand24 did both. What do you dislike? honestly nothing. What I expect in future is more integrations with som CRM or onboarding tools. What business problems are you solving with the product? What benefits have you realized? We hear what customers say about us, competition and topics from ecommerce industry.

Love this tool for listening and prioritizing responses

What do you like best? I love the sentiment analysis feature that categorizes mentions into three simple categories - positive, negative and neutral. Makes responding to people much easier, considering that I have very limited time during the day to do so. The daily reports are very useful. What do you dislike? I would love it if the app had an inbuilt tutorial to help users figure out what to do as soon as they sign up. What business problems are you solving with the product? What ...

Just started using Brand24, so far great tool

What do you like best? First thing first, I am not business owner or marketeer, I am webinar host, that, of course, make me some kind of marketeer... This review is not about me, I won't dwell on my webinars. But social response is important, you can find what people think about your content, and where the pain is (to get new topic. I have used Brand24 for some 3-4 weeks, and being not very technical myself found it very easy to handle and very quick to pick up Social Signals. ...

My best friend to search info...

What do you like best? Possibility of creating many useful projects, not only for my company, but also when i want search information about my hobby. What do you dislike? Is there anything i could dislike in this app ? I'm not sure what you mean . :p What business problems are you solving with the product? What benefits have you realized? I have actual information about my brand position and my competitors moves.

cool :)

What do you like best? super customer service pretty interface good metrics What do you dislike? sometimes monitoris a bit of spam I want more metrics :D What business problems are you solving with the product? What benefits have you realized? social selling

Great app to know what people are saying about your brand!

What do you like best? Brand24 is amazing tool. I use it in many ways, for example to measure buzz success on my video campaigns (mostly on YouTube. But also too see what people are saying about my brand! What it like the most is this simplicity in use (great UI and power when you see results how it works. I highly recommend to everyone who deal with marketing! What do you dislike? Configuration process is little bit challenging. But there's a chat and I got quick support from Brand24 ...