bpm’online CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Creatio

"Solutions CRM"

What do you like best? IT's a good tools for manager our personal commercial. We use it for to have tracing about the sell od team. What do you dislike? I have had problems with the databases because when joining accounts or similar contacts I have not been able to delete the history and I remain with history in two accounts What problems are you solving with the product? What benefits have you realized? N/A

"Good Solution for Efficient Customer Service"

What do you like best? Our company was looking for a flexible platform to boost the quality and automation of customer service, and bpm'online service appeared to be just the right one. The platform helped us to keep pace with the company’s dynamic growth without sacrificing the quality of our service. Quick implementation of the basic functional package and additional services also proved the product as a successful manager of change for the company. Primarily, we set-up case management ...

""bpm'online Reviews""

What do you like best? Bpmonline is exceedingly configurable arrangement that has expanded the effectiveness and profitability for clients. It was incredible to tweak the worked in procedures to our particular business needs. It helped us to develop and adjust to showcase changes in the Financial business with phenomenal spryness. What do you dislike? We are yet to gone over anything we detest with the framework - luckily the easy to understand capacity to arrange the framework enables us ...

"CRM that has won our trust"

What do you like best? Before we found bpm’online, we were using manual Excel data entry. Even though initially Excel worksheets satisfied our business needs, with time we have realized that they lack some features that are critical for our industry. The data was scattered, which did not allow us to perform quality sales data analysis. In addition, it was hard for us to analyze employee engagement. After a few weeks of search, we decided to implement bpm’online - CRM that promised to ...

"CRM that actually works "

What do you like best? Bpm’online helps us to organize all the important data in a centralized database so that we can keep track of all the information. Bpm’online stores important details of our customers thus reducing the time of our employees. We don’t have to manually enter the data – that’s what I like best about bpm’online! What do you dislike? As of now, everything works fine. It would be great if bpm’online adds even more new features for sales management What problems are you ...

"Good CRM for printing industry"

What do you like best? In the beginning, we were using another system. Even though initially that software satisfied our needs, with time we have noticed that it lacks some critical features that are necessary for our business sector. That is why we decided to switch to another CRM with advanced sales and marketing capabilities. What we were looking for is a system that will automate notifications of order statuses and provide analytics that would allow us to effectively respond to customer ...

"Bpm’online - investment that pays off"

What do you like best? The best part about bpm’online is that it provides us with a unified environment where we can process all the vital information. Our employees can easily interact with customers, schedule events and conduct marketing activities. By the way, we made a choice in favor of two products - bpm’online sales and bpm’online marketing. Bpm’online helps us to obtain more customers – the system helps us to understand their needs faster. Creating effective marketing campaigns ...

"BPM'Online Service Enterprise"

What do you like best? There are many good qualities, but the best is that it is highly customizable. The UI looks and feels great too. There is also a marketplace where you can get packages to add-on functionality or change the experience, which is helpful if you don't have time to make your own solution. What do you dislike? Setting up business rules (used to drive behavior on screen) and business processes (automation) can be difficult until you understand how everything works ...

"Best CRM"

What do you like best? Bpmonline is highly configurable and customizable solution that has increased the efficiency and productivity for users. We love the business processes and the automation functionality it offers to eliminate manual work on regular, smaller tasks. It was great to customize the built-in processes to our specific business needs. Its very User friendly. Data migration through data import was not that difficult either, once we cleaned the data. What do you dislike? Need ...

"bpm'online goto crm platform"

What do you like best? Ease of use and implementation, low cost enterprise solution What do you dislike? 3rd party integrations are sometimes not always available in the marketplace What problems are you solving with the product? What benefits have you realized? sales pipeline, drip campaigns, cost savings for small medium businesses