bpm’online CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Creatio

"A solução de vendas eletrônicas e atendimento ao cliente é com a Creatio."

What do you like best? Este software oferece uma generosa seleção de conectores de contabilidade, plugins e soluções de sistema, que são bastante necessários quando existe um problema particular em relação ao correto funcionamento do Creatio, inclusive que é muito fácil de integrar a qualquer plataforma que você deseja usar seus recursos muito convincentes, porque seu design contém compatibilidade de link interno com a maioria dos sistemas disponíveis na nuvem. What do you dislike? A ...

"Great easy to use tool."

What do you like best? It contains automations of business processes, this is a very necessary tool for these kinds of process management software and crm, I love its high level of customization to the taste of each user, as this guarantees us a greater expectation of comfort, since Thanks to this, it has been possible to customize the systems of any company to a great extent, Creatio is incredible to help create requirements and carry them out until their implementation, including that ...

"Great Product with Easy to Implement UI"

What do you like best? We picked Creatio because of the UI and how its functionality helped greatly with user engagement. The app has been fantastic. What do you dislike? Our biggest problem has been email integration with outlook and access rights when you have territories for teams instead of individuals Recommendations to others considering the product: Its a growing software and as a fast-growing company in the USA this CRM has kept up with us and done a great job of meeting our needs. ...

"Review about Creatio – agile & user-friendly BPM tool"

What do you like best? - The system allows us to build new business processes and modify existing ones on the fly - Its business process designer and customization capabilities - SaaS delivery model with the option of on-site deployment - A range of options including business process automation, dynamic case management or coding that allow us to meet our business objectives What do you dislike? Some basic solutions we needed (static list records, auto-numbering, autofill, email groups ...

"Creatio is the solution that helped us gain a competitive edge"

What do you like best? I like how scalable the platform is. Creatio supports our business growth without having any complications in expanding the system’s functionality. Thanks to that, we keep scaling Creatio regularly. What do you dislike? Sometimes there are some technical issues, but they are commonly resolved. What problems are you solving with the product? What benefits have you realized? Together with Creatio, we are able to drive innovations in our company successfully. Creatio ...

"A perfect solution to manage complex sales operations"

What do you like best? Agility is definitely one of the top benefits of Creatio. With the help of easy-to-use low-code tools, we can make any system modifications we require. A user-friendly UI stands out. What do you dislike? We would like to see some improvements in the mobile app so that our field sales reps could use it more efficiently. What problems are you solving with the product? What benefits have you realized? As we did a major overhaul of our sales methodology, we were looking ...

"Very easy to use CRM tool with excellent potential."

What do you like best? Creatio is a tool of which I have a fairly high expectation, since it has allowed me to achieve all my sales goals in my organization, I love the tool for being very intuitive to work with which is a great advantage to work at all times with the highest agility, the software is perfect for providing a completely personalized experience when interacting with customers, which is something that pleases the users of the software and the customers with whom it deals. The ...

"Agile and scalable CRM"

"A great CRM to solve complex business problems"

What do you like best? It’s a great product to automate all business operations, which allows to quickly and easily adjust the system to new tasks and changes in the organization. It’s also great for building tailor-made solutions thanks to the system’s low-code capabilities. What do you dislike? It would be great if Creatio calendar could be slightly improved. Using Google calendar to schedule activities sometimes feels more convenient to me. However, it is by far not the most critical ...

"Impressive way to automate your business."

What do you like best? Creatio is at the same time database and process tool. It has everything which modern company needs for automation. You can create user pages which fill dozens of tables behind, create tasks, send predefined emails, or emails from templates, send emails automatically, structuring your processes, fully. Business rules in the pages, or process elements features, provides you the possibility to control your data quality. The flexibility of this software is outstanding ...