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bpm’online CRM

bpm’online CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Creatio

Streamline sales, boost productivity, and elevate customer engagement.

4.5

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bpm’online CRM offers custom pricing plan

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This Product has been Migrated to Creatio

bpm’online CRM Reviews & Ratings

4.5

Very Good

Based on 223 ratings & 187 reviews

Rating Distribution

Excellent

(153)

Very Good

(31)

Good

(1)

Poor

(1)

Terible

(1)

Expert's Review

Creatio is a standout platform in the CRM and BPM space, widely praised for its exceptional flexibility, user-friendly interface, and impressive automation capabilities. It excels at streamlining processes for sales, marketing, and customer service, making it ideal for businesses aiming to enhance efficiency and connectivity. Users particularly appreciate its ...Read more

bpm’online CRM pros and cons

  • Automates repetitive tasks, boosting productivity and eliminating manual errors.

  • Intuitive, user-friendly interface with robust low-code/no-code customization options.

  • Seamlessly integrates with third-party apps and systems for enhanced functionality.

  • Excellent process automation capabilities, optimizing workflows across different industries and use cases.

  • Rich feature set can be overwhelming for new users, requiring a learning curve.

  • Limited selection of apps and connectors in the Marketplace restricts additional functionality.

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Showing 31-40 out of 187

E

Eric

08/25/21

5 out of 5

A CRM that's simple to operate.

PROS & CONS What are the best aspects of this product? Implementation was really swift this tool. It can easily be integrated with our current order managment system as well as other known third party apps. The reporting and smart checks are enabled us to keep track of our sales performance in real-time as well as forecast sales. What aspects are problematic or could work better? When we bought the basic support plan, we didn't realize that technical support is only available through email. ...

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C

Charlie

07/01/21

5 out of 5

Your target audience can finally be reached with a CRM like this!

PROS: We're primarily making use of bpm'online for marketing and e-mail campaigns. The system gave us the ability to finish history of clients. It also lets us track client behavior. We can come up with a message that would be beneficial to our relationship for each and every customer we deal with.

C

Charlie

07/01/21

5 out of 5

Your target audience can finally be reached with a CRM like this!

PROS: We're primarily making use of bpm'online for marketing and e-mail campaigns. The system gave us the ability to finish history of clients. It also lets us track client behavior. We can come up with a message that would be beneficial to our relationship for each and every customer we deal with.

B

Brian

04/25/21

5 out of 5

An awesome platform to use!

PROS: I like its overall functionality. Great UI. It appears to have everything I'll ever want in offering quality service. Simple to work with.

B

Brian

04/25/21

5 out of 5

An awesome platform to use!

PROS: I like its overall functionality. Great UI. It appears to have everything I'll ever want in offering quality service. Simple to work with.

R

Regina

02/18/21

5 out of 5

We've scaled to new heights thanks to bpm'online.

PROS & CONS What are the best aspects of this product? This tool has given us the flexiblity we need for making, conforming to, and renewing processes. In a short period of time, we were capable of switching our approach to clients, improving the time it takes for first contact, delivering products quickly, and closing more sales. What aspects are problematic or could work better? More connector/app selection within the Marketplace would be a plus. Aside from that, there's really nothing ...

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R

Regina

02/18/21

5 out of 5

We’ve scaled to new heights thanks to bpm’online.

PROS: This tool has given us the flexiblity we need for making, conforming to, and renewing processes. In a short period of time, we were capable of switching our approach to clients, improving the time it takes for first contact, delivering products quickly, and closing more sales.

R

Regina

02/18/21

5 out of 5

We’ve scaled to new heights thanks to bpm’online.

PROS: This tool has given us the flexiblity we need for making, conforming to, and renewing processes. In a short period of time, we were capable of switching our approach to clients, improving the time it takes for first contact, delivering products quickly, and closing more sales.

R

Regina

02/18/21

5 out of 5

We've scaled to new heights thanks to bpm'online.

PROS & CONS What are the best aspects of this product? This tool has given us the flexiblity we need for making, conforming to, and renewing processes. In a short period of time, we were capable of switching our approach to clients, improving the time it takes for first contact, delivering products quickly, and closing more sales. What aspects are problematic or could work better? More connector/app selection within the Marketplace would be a plus. Aside from that, there's really nothing ...

Read more

F

Frances

02/18/21

5 out of 5

A highly versatile BPM/CRM.

PROS: It's one of the most hyped products that we've ever had in a long while. It's easily customizable. Very flexible. It's business process designer lets people do highly intricate processes. It comes with plenty of trending and advanced functionality.