BookWhen Reviews in July 2026: User Ratings, Pros & Cons

Fantastic customer support

Once you get the hang of the system, it's really easy to make changes when you want to. Also, the customer support is so good. You're speaking to real people most of the time (unless there's no one available, in which case you use the chat bot, but even after that a real person will get in touch with you via email to make sure you got all the info you needed). It's really a great system!

Super product

Super product, Bookwhen booking system. We've just moved over to it and enjoy its flexibility. Great to work with the team who pointed me to where I needed. The online support is great too. Thanks

Well Worth Consideration

We are using BookWhen to manage our Gym booking system. Initially, we had some issues setting this up the way we wanted but customer support and the help pages were excellent.We now have a fully operational system that allows users to create and manage their bookings meaning that our staff can get on with other tasks outwith BookWhen. The dream!!!I would highly recommend this system to others.

I have tried it and it works

I have tried it and it works. Once my adventure business kicks off in Kenya, I will definitely use it

Crowborough Chess Club

Crowborough Chess Club run two tournaments a year and attract 60 players each time.Bookwhen allows us to subscibe and unsubscribe easily and quickly.The booking system allows a variety of tickets depending on whether the players are members or not and whether they wish to pay online or pay on the day.In addition we can show all the tournament details and send bulk emails to all the attendees to remind them of the event and to provide registration and travel details.Highley recommended and ...

I can add everything I need!

I can add questions on my booking forms - photo consent, allergies and anything else I need to know without having to contact customers.If my events are the same each week I can duplicate them and also, add discounts if people book them all.

Bookwhen... when you just need it, it's always there

I'm a Zumba instructor and I'm using Bookwhen to manage class bookings, tracking attendance and payments. It is a very useful tool and the support is just great. I higly recommend it.

Best customer service!

Bookwhen customer service is second to none! They really do care about their customers and do everything they can to help you! I am a new small business and twice they have really helped me out. I appreciate their level of care for their customers. Highly recommend!

Bookwhen - easy manageble booking system.

BookWhen is such a great way to advertise my yoga and mindfulness retreat and events. Everything is all in one place. Attendees can book and pay with ease and payment is all linked for ease of managing funds. Highly recommended. It is super easy to set up and add/move content when needed. I've been using BookWhen for a couple of months and I am so glad I made the choice to commit to such a professional system.

So easy to use I love it!

So easy to use I love it!