BookWhen Reviews in August 2026: User Ratings, Pros & Cons

A great booking platform with a fantastic support team

We have been using bookwhen as a competition booking platform for our National clay target shooting association for over 2 years, and have completed thousands of bookings. The system is flexible and robust, and users adapt quickly. However the standout feature of bookwhen is their support. We sometimes want to do fairly complex events and bookwhen are unique in that you can quickly get to talk to a real and knowledgeable support staff member. I cannot recommend bookwhen highly enough.

I have used Bookwhen for the last 3 years

I have used Bookwhen since my Yoga Studio opened 3 years ago. The customer service is excellent, there seems to be always someone to talk to, and they make sure you totally understand how the system works. Feel totally supported by them. The communications are always incredibly polite, and I feel very valued.

I have been using Bookwhen for over a…

I have been using Bookwhen for over a year now for my baby and toddler music class bookings alongside party bookings and I’ve found it to be brilliant. I love the ability to capture key information from the customer upon booking (photo consent and acceptance of other policies) alongside being able to take the register on my mobile so I’m clear on who is and isn’t present, this is a great feature and one I use for every class. As an end user I like the simplicity to duplicate terms as this ...

Bookwhen - efficient interactive gamechanger

Bookwhen has been a game changer for my small business. I had prompt help at every stage of setting it up - and that means LOTS! as I'm not tech savvy!! And since setting up it has saved time for me and my clients, in and out of the studio! Thanks Bookwhen team✨

Couldn't be happier!

We have recently switched to this system & it has been a really easy process. Very intuitive to use & the help team are always on hand if we have a question. Couldn't be happier!

I have been using bookwhen for my art…

I have been using bookwhen for my art classes for over a year. They are a great service. Always come back very quickly to resolve problems. I am a very small business but it makes things so easy to have everything in one place.

Proactive, personal customer service

We have recently started using Bookwhen to sell tickets for workshops at our small Craft Centre. An initial mistake in setting up tickets for our very first event, a 6-week workshop, which we hadn't yet picked up on, was flagged up by the support team within a day! Ollie was then on hand, almost by return of message, to guide us through the solution. Together with a very helpful Help Section (compliments!) the customer service is 5 Star PLUS. Our workshop users are by nature even less tech ...

Booking Courses

We required a simple and good value solution to booking courses online. We had run trials on a number of other products when we came across bookwhen. Bookwhen has simplified our course admin and payment process. The initial setup and course bookings are straight forward compared to the other products we looked at

Been looking for a system like this for a while

The system took me a while to get used to and set up and I’m still learning all of the time about all of the different features. I run a small swim school and have been looking for an online booking system for a very long time . My friend recommended me to bookwhen as he is in the same bussiness as me . I would definitely recommend bookwhen to others . One of the great things about this system is that there are advisors at hand most of the time to answer any questions and they always get ...

Took me a while to navigate for my…

Took me a while to navigate for my needs as a small gym business, the tech support team are brilliant and made the process a-lot smoother. My clients love the utility and ease of the platform. Big 👍🏻 from me. 🏋🏼‍♂️