9.2
Spot Score
Booker Reviews in July 2026: User Ratings, Pros & Cons
Streamline your salon with ease and efficiency.
Add to compare
Booker Reviews & Ratings
Spotsaas Editor’s POV
Booker works best for service businesses with straightforward scheduling needs—salons, fitness studios, consulting practices. Before shortlisting, verify that its appointment types match your workflow. If you need complex resource allocation (multiple staff across multiple locations with skill-based routing), test this in a demo; Booker's strength is simplicity, ...Read more
Booker pros and cons
Integrates easily into websites, no steep learning curve, and offers customizations to suit business needs.
Streamlines appointment scheduling, client profiles, and note-taking, enhancing organization and efficiency.
User-friendly payment screens for fast transactions, efficient processing, and real-time updates.
Organized and color-coordinated calendar with easy customer search and multiple viewing options.
Mobile login issues and occasional crashes, especially during busy hours, impacting access and usability.
Inconsistent reliability and glitches in features beyond payment processing, affecting overall user experience.
Filter results
Sort by :
Showing 81-90 out of 129
AM
Aura M
11/08/16
Been content for multiple years
What do you like best? We enjoy the complete package of POS and online scheduling What do you dislike? nothing, really. can't think of a thing. What problems are you solving with the product? What benefits have you realized? this meets all our reporting and scheduling needs Response from Alyson Owens of Booker Software edit Hi Aura, We are happy to see that you have been having a wonderful experiencing using Booker for your business! Our number one goal is ...
Read more
A
Anonymous
08/24/16
Great business platform
What do you like best? Booker had the features I needed to make my small business operate more efficiently. We have multiple employees providing different services at different locations. We can easily process a new client and assign them to any of these with ease and flexibility. The clients can receive automated email or text confirmations and reminders, and the employee receives an automated text informing them about the new appointment. The payment process is also synced with Booker's ...
Read more
CJ
Christopher J. S
08/24/16
Great business platform
What do you like best? Booker had the features I needed to make my small business operate more efficiently. We have multiple employees providing different services at different locations. We can easily process a new client and assign them to any of these with ease and flexibility. The clients can receive automated email or text confirmations and reminders, and the employee receives an automated text informing them about the new appointment. The payment process is also synced with ...
Read more
BD
Brigham D
08/19/16
Booker's The Best In Business
What do you like best? Customer Facing UI is great. Membership capabilities. Reporting. Syncs across mobile devices and allows easy checkout with the payment integration software. Relatively fast/reliable. What do you dislike? Emails to clients are kind of ugly and they do not offer much customization here. Recommendations to others considering the product: Cloud based software is the only way to go in 2016... Booker is a little more expensive, but not that much more when ...
Read more
A
Anonymous
08/19/16
Booker's The Best In Business
What do you like best? Customer Facing UI is great. Membership capabilities. Reporting. Syncs across mobile devices and allows easy checkout with the payment integration software. Relatively fast/reliable. What do you dislike? Emails to clients are kind of ugly and they do not offer much customization here. Recommendations to others considering the product: Cloud based software is the only way to go in 2016... Booker is a little more expensive, but not that much more when ...
Read more
A
Anonymous
05/27/16
AWEFULL
What do you like best? They have good online training videos that my staff can use to get started with the program. What do you dislike? The software about 2 years ago was great, but updates and stability issues now plague it and the customer service support is rude and condescending. I asked for a feature (to not allow for future appointments on the scheduler to be paid out to be turned off, and I was told that this is a common practice wishing salon businesses, it could not be done ...
Read more
GU
G2 User in Recreational Facilities and Services
05/27/16
AWEFULL
What do you like best? They have good online training videos that my staff can use to get started with the program. What do you dislike? The software about 2 years ago was great, but updates and stability issues now plague it and the customer service support is rude and condescending. I asked for a feature (to not allow for future appointments on the scheduler to be paid out) to be turned off, and I was told that this is a common practice wishing salon businesses, it could not be ...
Read more
CI
Consultant in Design
12/07/15
HORRIBLE experience, sub par software.
What do you like best? Nothing. Seemed like a good idea at the time. Doesn't perform as advertised, support is garbage. What do you dislike? Absolutely horrible. Super eager, overzealous salespeople make you feel confident / encourage you to buy, and then you can not get a callback in a WEEK after signing their contract. Cancelled services within a week, because its sub-par perforance is not as expected, and was not able to receive even a prorated refund for their $150 sign up ...
Read more
A
Anonymous
12/07/15
HORRIBLE experience, sub par software.
What do you like best? Nothing. Seemed like a good idea at the time. Doesn't perform as advertised, support is garbage. What do you dislike? Absolutely horrible. Super eager, overzealous salespeople make you feel confident / encourage you to buy, and then you can not get a callback in a WEEK after signing their contract. Cancelled services within a week, because its sub-par perforance is not as expected, and was not able to receive even a prorated refund for their $150 sign up fee. ...
Read more
A
Anonymous
05/22/15
Booker Software
What do you like best? Ease of use. Good customer service and most questions can be answered on the site. What do you dislike? Would be very nice for it to work with Safari on Mac What problems are you solving with the product? What benefits have you realized? Keeping track of sales is easy
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].