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8.4

SpotScore

Bonsai

Bonsai Reviews in August 2026: User Ratings, Pros & Cons

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4.3

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Bonsai Reviews & Ratings

4.3

Very Good

Based on 25 ratings & 390 reviews

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Rating Distribution

Excellent

(387)

Very Good

(2)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

Bonsai is a highly effective and streamlined platform tailored specifically for freelancers, creative agencies, and small business owners. Its greatest strength lies in its all-in-one functionality, allowing users to manage proposals, contracts, project timelines, invoicing, time tracking, and even bookkeeping within a cohesive and user-friendly interface. Many ...Read more

Bonsai pros and cons

  • Purpose-built for freelancers and creative agencies, covering client lifecycle tasks like proposals, contracts, invoicing, and payments in one place.

  • Low learning curve, suitable for both beginners and seasoned professionals.

  • Consolidates time tracking, task management, accounting, and client communication into one platform.

  • Reminder automation and templates reduce manual data entry and cut errors.

  • The breadth of features can overwhelm new users, requiring time to explore.

  • Some features require subscription upgrades that are not always disclosed upfront.

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Showing 51-60 out of 390

ST

Sienny Thio

02/28/23

5 out of 5

Bonsai is Irreplaceable!

Bonsai has been my invoicing, contract-signing & time-tracking platform for a very long time (about 3+ years) and has been such a huge time saver. A lot of CRM platforms are complicated and have too many distracting bells and whistles. Bonsai is so straightforward to use, easy to maintain, and just overall a breeze. I can't think of anything better!

O

Omar

02/28/23

5 out of 5

Great Experience!

I have been using Bonsai for the last 2 years mainly to send contracts and invoices to our design agency clients, integrating payment providers is very easy and I like how I can edit a contract based on the variables for each project, and the team is very quick to respond to any inquiries we have.

JH

Josh Holt

02/28/23

5 out of 5

Wouldn't be able to run my business without it!

I thoroughly enjoy utilizing Bonsai - wouldn't be able to run my business without it!

DM

Danica Mitchell

02/27/23

5 out of 5

The best for my 1-person branding biz

I've been using Bonsai since I started my graphic design + branding biz in 2018 and they've been nothing but fantastic the whole time. They're always improving the product and adding new features based on customer feedback. Their invoicing system makes it so I don't have to hunt down payments, and I love the task integration w/ Google Calendar. I recommend it to every freelancer/consultant/small biz owner I know!

J

Joey

02/26/23

5 out of 5

Bonsai is great for freelancers

Bonsai is great for freelancers. Invoicing, time tracking, and banking all rolled into one place for a reasonable price. I've been using this service for many years and the ease of use is what keeps me sticking around.

TP

Teresa Pham

02/26/23

5 out of 5

Hello Bonsai makes it easy

Hello Bonsai has made it easy for me to run my business, from offering contract templates to a business cash account. It's not overwhelming like other CRMs, yet still provides all the features I need. I like how the team continues to roll out new features and improvements based off user feedback and requests. Please keep it up!

JB

Jake Bartlett

02/26/23

5 out of 5

Bonsai is simple and intuitive

Bonsai is simple and intuitive. It has everything I need to run my small business, and nothing I don't need. It's a great and powerful, but lean tool for keeping track of expenses, sending invoices, and making my business feel more professional to my clients.

FD

Franklin Diaz

02/26/23

5 out of 5

Hands Down The Best Tool!

Bonsai is easily the best client manager I've ever used. I can easily create/send proposals, Invoices, and Contracts. I can even create a dashboard for each client to view the project updates In a to-do list. I've recently switched to the tax plan which has been amazing as well. I would recommend bonsai to everyone or at least try it out.

AC

Afton Cuomo

02/26/23

5 out of 5

I have used this platform for years

I have used this platform for years! I love it! It saves me so much time and sanity by creating a seamless way to manage all aspects of my back office - seriously great investment.

ST

Sarah Treich

02/26/23

5 out of 5

Bonsai easy to use and looks professional

Very happy with using Bonsai for my retouching company. My invoices are clear and professional, I've been with Bonsai for years and it's consistently gotten better.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].