BluePay Reviews in July 2026: User Ratings, Pros & Cons

Secure

PROS & CONS What are the best aspects of this product? We use Orion as our portfolio management software and it sure works well with BluePay. It is an added assurance to our customers that they transact with us securely because they will be the ones entering their billing information and our customer support will not be able to see them. What aspects are problematic or could work better? It takes time to master the application. What specific problems in your company were solved by ...

Amazing service, always responds

Alex has been amazing we have been around for 70 years never have we had to talk to the Gateway until recently but when an emergency comes up like being hacked for $540 million it was very refreshing to have Alex right there with us giving us a list of tools And tightening security down. Also Alex was able to work with NMI and get the Auth fees back for us on 167,000 attempted fraudulent transactions when other people on the other side have turned their back to us.Highly recommend his service!

Very satisfied with consistently incredible level of service!

Alex and Paul stand above the rest with their friendly, prompt, and valuable support to our business and we could not be more pleased with their level of service! Navigating payment-processing can be challenging and its rare to find professionals who truly care about finding solutions while offering helpful education on ecommerce. Well done, five stars all the way!

Alex Roy

Alex was super helpful in guiding us in the right direction of what was required to integrate our current merchant service provider to our new payment gateway. Thank you very much!

Great rates and integration with other software

What do you like best? BluePay has been a no hassle processing company with easy to navigate reporting and quick live chat responses. What do you dislike? As it grows and integrates/merges with other services and companies, I believe it hasn't been easy to keep track of what is changing and how it affects our company specifically. What problems are you solving with the product? What benefits have you realized? BluePay had significantly better rates to offer than competitors ...

BluePay Review

What do you like best? It integrates with our portfolio management software Orion, which allows end users to input their billing information without us having to see or enter it. What do you dislike? Not a super intuitive platform, takes a bit to get used to it. What problems are you solving with the product? What benefits have you realized? PCI compliance

Good product for high volume

What do you like best? 24/7 in-house customer support was super helpful when I had issues. Low-volume merchants should look at other options. High-volume merchants will like the pricing and support. What do you dislike? When business is not doing well, the pricing is too expensive. What problems are you solving with the product? What benefits have you realized? Receiving payments.

Bluepay has opened the door for online fundraising

What do you like best? I like using bluepay as an online payment processor that syncs with CRMs my business uses easily. What do you dislike? Currently, the fee for transaction is slightly higher than the default CRM processor. What problems are you solving with the product? What benefits have you realized? As a nonprofit, bluepay allows us to have an online platform for peer to peer fundraising and other online fundraising opportunity.

Get paid faster

What do you like best? The ease of use with this program/app is outstanding. Taking a customer’s payment is simple, quick and most importantly, secure. What do you dislike? Not many of my customers have heard of it - so they tend to be a little apprehensive. Once I show they the app itself, their mind is at ease. What problems are you solving with the product? What benefits have you realized? I was having issues with other payment vendors connecting to my account. I’ve ...

Easy to use!

What do you like best? I really enjoy how how simple this is and how life is so much easier with Blue Pay What do you dislike? I like this so much that there is not much I do not like except that it delays at times. Not a big issue though. Recommendations to others considering the product: Please keep this product., What problems are you solving with the product? What benefits have you realized? Solved my problems of easement and usage.