9.8
Spot Score
Blue Prism Review: Is It The Right Robotic Process Automation (RPA) Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
ISO 27001Add to compare
Blue Prism offers custom pricing plan
EY
IBM
Siemens
John Lewis
AccentureTrusted by many companies including EY
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Blue Prism
Blue Prism is a robotic process automation platform used by Process Automation Analysts and IT Managers in medium businesses and large enterprises. With a rating of 4.2 out of 5 from 428 reviews, it is broadly validated by users for its capabilities in enhancing operational efficiency.
The platform excels in combining human and digital workforces, offering flexibility to adapt to various business needs. It also significantly improves operational visibility, making it a strong choice for sectors like financial services and healthcare. However, potential users should be aware of its complex setup process, which may necessitate ongoing support.
Quick facts about Blue Prism
What is Blue Prism?
Blue Prism is an innovative robotic process automation platform that combines human and digital workforces. It provides the flexibility needed to improve business operations, whether it's introducing new products faster, ensuring security and compliance, managing complex infrastructures, or adapting to a rapidly changing market. With Blue Prism, you gain better visibility and control of your operations while freeing up your employees' time to focus on critical tasks. Its intelligent automation capabilities, powered by machine learning and artificial intelligence, create digital workers to handle mundane tasks, allowing humans to focus on value-added projects. Blue Prism's SaaS solution, Blue Prism Cloud, empowers you to manage your digital workforce efficiently.
Pricing
Blue Prism offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRISO 27001SSO & MFA supported
Data residency:Global
Platform
Web-based — no mobile app
Installed - Windows
Blue Prism Software Demo
Blue Prism was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Blue Prism
- Use cases
- Financial Services, Healthcare, Telecommunications
- Team types
- Process Automation Analysts, RPA Developers
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Blue Prism
Streamlines repetitive business processes with high accuracy
Robust security and compliance framework protecting sensitive data
Intuitive, code-free interface enabling efficient workflow management
Is Blue Prism right for you?
Best for secure, flexible RPA in medium to large enterprises.
Choose Blue Prism if
- You need robust security and compliance for sensitive data automation.
- Your team requires a configurable platform combining human and digital workflows.
- You have skilled RPA developers or IT managers ready for medium complexity setup.
Consider alternatives if
- You are a small business with minimal automation needs.
- You want a simple, out-of-the-box RPA solution without extensive customization.
What buyers should know before shortlisting Blue Prism
Blue Prism is an innovative RPA platform that effectively integrates human and digital workers, enhancing operational efficiency. Its flexibility and focus on security make it suitable for businesses facing complex challenges.
Blue Prism pros and cons
- Blue Prism pros
Streamlines repetitive business processes with high accuracy
Robust security and compliance framework protecting sensitive data
Intuitive, code-free interface enabling efficient workflow management
- Blue Prism cons
Pricing is quotation-based, lacking transparency
May require significant setup and configuration effort
Ready to try it?
Get started with Blue Prism
Start your free trial — no credit card required.
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See how it stacks up
Compare Blue Prism side-by-side with top Robotic Process Automation (RPA) Software alternatives.
What is the pricing of Blue Prism?
Blue Prism uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Blue Prism Pricing Plans
Blue Prism Starter Plan
Ideal for small businesses or teams beginning their automation journey, this monthly plan provides access to an intuitive Design Studio and essential Robotic Process Automation (RPA) capabilities. Users can easily manage their Digital Workforce from a centralized Control Room, making it simple to start integrating intelligent automation into daily workflows.
Blue Prism Professional Plan
Perfect for medium-sized organizations scaling their automation initiatives, this plan includes advanced Intelligent Automation features alongside comprehensive RPA tools. It empowers teams with robust Digital Workforce management and sophisticated workflow design capabilities, significantly boosting productivity and efficiency.
Blue Prism Enterprise Plan
Designed specifically for large enterprises and organizations with complex automation needs, this premium plan provides full access to Blue Prism's powerful Intelligent Automation suite, extensive Digital Workforce scalability, and enhanced Control Room functionality. It offers enterprise-grade security, flexibility, and seamless integration, enabling businesses to achieve strategic digital transformation goals.
Blue Prism reviews and ratings
Buyer sentiment
Overall positive sentiment highlights Blue Prism's accuracy, security, and ease of use, with some concerns about pricing transparency and setup complexity.
What buyers like
- Automation accuracy
- Security and compliance
- User-friendly interface
Common complaints
- Pricing transparency
- Implementation complexity
- See if Blue Prism fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Blue Prism?
The access control structure is a crucial characteristic that distinguishes a digital asset management system from other storage systems. Yo…
Attended Automation in Blue Prism enables bots to assist employees by automating specific tasks directly within their workflow while they wo…
Bot Performance Analytics provides detailed insights into bot activity metrics such as runtime duration, success rates, error frequency, usa…
With Bot Scheduling functionality in Blue Prism, administrators can easily plan automation execution times according to business requirement…
Collaboration has received a lot of attention in the marketing world recently. It's taking off in a big way but still has many questions sur…
The Custom Automation feature enables businesses to build tailored solutions designed specifically around unique process requirements using…
Debugging is an essential feature in software development that involves identifying and resolving issues or bugs in a program's code. It is…
Blue Prism's Disaster Recovery feature ensures automated processes remain resilient during unforeseen events or disruptions by enabling rapi…
Blue Prism's Exception Handling feature provides a structured and efficient way to identify, manage, and resolve unexpected errors or except…
Machine learning is a powerful technology that allows computers to learn and improve from data without being explicitly programmed. This inn…
Natural Language Processing (NLP) is a cutting-edge technology that enables computers to understand and interpret human language. It is a fi…
Blue Prism’s No Code Development feature allows non-technical users and business analysts to build automation processes visually without wri…
Optical Character Recognition (OCR) is a technology that enables computers to recognize and extract text from images or scanned documents. I…
A pre-built template is a document that can be used as a starting point for creating a new one. A template is pre-formatted in some way when…
Unattended Automation means Blue Prism bots can independently execute tasks without human intervention or supervision. Bots can automaticall…
A Visual Editor is a software tool designed to simplify the process of creating and editing visual content, such as graphics or web pages. I…
The Web Data Extraction capability enables Blue Prism bots to accurately and efficiently extract structured data from websites or web-based…
Workflow Recording enables users to capture step-by-step actions performed on their screens when executing manual processes—creating a clear…
Workload Management within Blue Prism enables administrators to effectively distribute automation tasks across available bots based on workl…
Blue Prism security and data handling
Key compliance certifications and security features for IT and security teams evaluating Blue Prism.
Certifications
Security features
Developer & data
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Why buyers keep looking beyond Blue Prism
Users might seek alternatives if they require more intuitive, user-friendly interfaces with easier learning curves, reducing training time and simplifying automation workflows.
Organizations looking for more flexible pricing models or lower upfront costs may consider alternative solutions that better fit their budget constraints or scalability needs.
Businesses needing stronger integration capabilities with their existing systems and applications might choose alternatives offering broader compatibility and easier connectivity.
Companies focused on cloud-based automation solutions could prefer alternatives providing seamless cloud support, quicker deployment, and enhanced scalability compared to Blue Prism's platform.
Teams seeking stronger customer support or more accessible resources and community engagement might explore alternatives known for responsive support and active user communities.
Blue Prism Customers
EY
IBM
Siemens
John Lewis
Accenture
KPMG
Dupont
Waitrose
RBC Bank
Blue Prism Support Options
Frequently Asked Questions About Blue Prism
Common questions buyers ask before choosing Blue Prism.
Blue Prism is a Robotic Process Automation (RPA) Software. Blue Prism offers Exception Handling, Web data Extraction, No code Development, Workload Management, NLP and many more functionalities.
Blue Prism is a strong fit if: You need robust security and compliance for sensitive data automation.; Your team requires a configurable platform combining human and digital workflows.. Consider alternatives if: You are a small business with minimal automation needs.; You want a simple, out-of-the-box RPA solution without extensive customization..
Buyers commonly note the following limitations of Blue Prism: Pricing is quotation-based, lacking transparency; May require significant setup and configuration effort; Less suited for very small businesses or simple automation needs.
Some top alternatives to Blue Prism includes UiPath RPA, Nintex RPA, ProcessRobot, Robocorp and Liberty RPA.
Blue Prism offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by Blue Prism. You can visit Blue Prism pricing page to get the latest pricing.
Ready to try it?
Get started with Blue Prism
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].