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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in July 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Starts from $21/Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 711-720 out of 852

ER

Emily Rose P

04/30/18

5 out of 5

"Bitly is best for link shortening"

What do you like best about Bitly? Bitly was my first link-shortener-love, and I’m sad I’ve been forced to stray. The Chrome extension makes it easy not only to shorten any link, but to have it copied to the clipboard automatically, and to have it stored in your account for tracking later. The analytics are robust, and it’s easy to see which links are doing well to evaluate different channels or partners.

AU

Anonymous User

04/27/18

5 out of 5

"Easy & Convenient"

What do you like best about Bitly? Everything is in one place, easy to search, easy to view analytics. What do you dislike about Bitly?

CI

Consultant in Hospitality

04/27/18

5 out of 5

"Easy & Convenient"

What do you like best? Everything is in one place, easy to search, easy to view analytics.

AU

Anonymous User

04/24/18

5 out of 5

"Essential for print media monitoring"

What do you like best about Bitly? I like the ease of use and simple dashboards for a quick birds-eye view of link clicks. There are really 2 steps for creating a bitlink, I couldn't ask for anything more simple. It's good for base-level monitoring, we use different bitlinks for our print media, social, etc. and track the traffic this way. Since my organization relies heavily on print media, this is essential for including web links in flyers.

UI

User in Education Management

04/24/18

5 out of 5

"Essential for print media monitoring"

What do you like best? I like the ease of use and simple dashboards for a quick birds-eye view of link clicks. There are really 2 steps for creating a bitlink, I couldn't ask for anything more simple. It's good for base-level monitoring, we use different bitlinks for our print media, social, etc. and track the traffic this way. Since my organization relies heavily on print media, this is essential for including web links in flyers.

FD

Fernando D

03/23/18

5 out of 5

"Bitly is the perfect tool to track your customer actions"

What do you like best about Bitly? It is easy to use, plus it gives you the chance to make links optimize to your taste for free. Another good thing is that creating a link only takes a few seconds once you get used to the system

AO

Angelo O

03/07/18

4 out of 5

"Good service, not the best, but is the one we use"

What do you like best about Bitly? Bitly is a good service to make short link for your business. You can connect a custom domain for you short links, you can customize the name of the link and use tags inside the platform to organize your work. Also Bitly provide you a basic analytic dashboard about the performance of your links that only last 30 days if you're using the free version.

AO

Angelo O

03/07/18

4 out of 5

"Good service, not the best, but is the one we use"

What do you like best about Bitly? Bitly is a good service to make short link for your business. You can connect a custom domain for you short links, you can customize the name of the link and use tags inside the platform to organize your work. Also Bitly provide you a basic analytic dashboard about the performance of your links that only last 30 days if you're using the free version.

B

Bill

03/05/18

5 out of 5

So easy to sign up and use the service

PROS: I love that you can just go on the website and just paste your link in the text box and it will shorten the link automatically. So easy! And if you wanted an account on bitly software, it's completely free to sign up. The website's layout is clean and simple, which I love because it makes it so easy to navigate and use the site.

GR

Giovanna R

03/02/18

4 out of 5

"Good platform to have control over the links"

What do you like best about Bitly? Bitly is a good platform that allows you to have control over the performance and lenght of a link. I like the fact that I can see the performance with place and source of the "click" on the link. Also the customization of the shorten link is something that you can use at your advantage.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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