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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in July 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Starts from $21/Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 561-570 out of 852

AU

Anonymous User

01/29/20

5 out of 5

"IT's a really easy way to get benefit in our campaigns and notifications through SMS or mails"

What do you like best about Bitly? It's quick and clean. Zero error. Thousands of links in short time What do you dislike about Bitly?

EG

Evan G

01/29/20

4.5 out of 5

"The top of the line provider in the field! Why go with anyone else?"

What do you like best about Bitly? How seamless and easy the product is to use! I really like how detailed the reporting gets. I've used this along with my social media coordinator to pull stats to present to executives.The feedback that we have received since using Bitly has been off the charts! The executives love the deep dive and insights that Bitly provides us! My customer support agent is always a click away and has always gone the extra mile to ensure I fully understand the product ...

Read more

OM

Or M

01/29/20

4.5 out of 5

"Great service!"

What do you like best about Bitly? Bit.ly service and platform is great and their customer service is wonderful. What do you dislike about Bitly?

AU

Anonymous User

01/29/20

4 out of 5

"Bitly: URL shortening and beyond"

What do you like best about Bitly? Shortened URLs and simplified analytics, ease-of-use, plenty of integration options What do you dislike about Bitly?

SI

Sebastian I

01/29/20

4 out of 5

"Great solution, easy experience."

What do you like best about Bitly? The user experience of the platform, and its easy to read and high-level analytics picture. I also enjoy reading the case studies.

UI

User in Telecommunications

01/29/20

4 out of 5

"Bitly: URL shortening and beyond"

What do you like best? Shortened URLs and simplified analytics, ease-of-use, plenty of integration options

NV

Nella V

01/20/20

5 out of 5

"Easy to use and absolutely essential."

What do you like best about Bitly? Once you add it to Chrome, it is just one step to use from your Chrome plug in bar. What do you dislike about Bitly?

NV

Nella V

01/20/20

5 out of 5

"Easy to use and absolutely essential."

What do you like best about Bitly? Once you add it to Chrome, it is just one step to use from your Chrome plug in bar. What do you dislike about Bitly?

MK

Mary K

12/27/19

5 out of 5

"URL shortening king"

What do you like best about Bitly? Shortening URLs is easy and fast. The shortened URLs do not expire and are easily branded to carry a simple description of our organization or main purpose of the URL. Even managing the URLs in bulk is possible and saves a lot of time. It integrated well with our campaign management software and it brings great content analytics to help us with managing the campaigns.

MK

Mary K

12/27/19

5 out of 5

"URL shortening king"

What do you like best about Bitly? Shortening URLs is easy and fast. The shortened URLs do not expire and are easily branded to carry a simple description of our organization or main purpose of the URL. Even managing the URLs in bulk is possible and saves a lot of time. It integrated well with our campaign management software and it brings great content analytics to help us with managing the campaigns.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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