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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in July 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Starts from $21/Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 551-560 out of 852

GD

Germain D

01/31/20

4 out of 5

"Smart way to track links and visits - even offline !"

What do you like best about Bitly? Very easy to set up and use, no need to master Analytics to start multicanal campaigns. Emboarding is very easy, and new user start using it very fast.

BH

Brian H

01/30/20

5 out of 5

"Bitly Saves the Day"

What do you like best about Bitly? Bitly provided an incredibly easy integration and transition coming from another platform and truly saved the day with its user-friendly service.

AI

Administrator in Media Production

01/30/20

5 out of 5

"Best Link Shortening Tool"

What do you like best? Bitly is the best link shortening and tracking tool on the market. It is essential to have branded links for distribution on social media and beyond and Bitly is the best product to get the job done. It is simple to set up and integrates with our company's social media scheduling tool. The customer service is also great.

BH

Brian H

01/30/20

5 out of 5

"Bitly Saves the Day"

What do you like best about Bitly? Bitly provided an incredibly easy integration and transition coming from another platform and truly saved the day with its user-friendly service.

AI

Administrator in Media Production

01/30/20

5 out of 5

"Best Link Shortening Tool"

What do you like best? Bitly is the best link shortening and tracking tool on the market. It is essential to have branded links for distribution on social media and beyond and Bitly is the best product to get the job done. It is simple to set up and integrates with our company's social media scheduling tool. The customer service is also great.

LW

Leon W

01/30/20

4.5 out of 5

"Great service and reliable."

What do you like best about Bitly? Bitly are very quick to respond, very knowledgeable and went out of their way to help us in a short time frame. Competitive price and were happy to cater to our needs. Ensured the users were comfortable with the interface with training sessions.

LG

Liborio G

01/30/20

4.5 out of 5

"Hassle free service and extremely good attention to customers"

What do you like best about Bitly? The best of Bitly is that they are leaders in what they do and will offer the best service. We had a problem using their API and they informed us about it before we noticed.

ES

Executive Sponsor in Telecommunications

01/29/20

5 out of 5

"IT's a really easy way to get benefit in our campaigns and notifications through SMS or mails"

What do you like best? It's quick and clean. Zero error. Thousands of links in short time

AU

Anonymous User

01/29/20

5 out of 5

"IT's a really easy way to get benefit in our campaigns and notifications through SMS or mails"

What do you like best about Bitly? It's quick and clean. Zero error. Thousands of links in short time What do you dislike about Bitly?

ES

Executive Sponsor in Telecommunications

01/29/20

5 out of 5

"IT's a really easy way to get benefit in our campaigns and notifications through SMS or mails"

What do you like best? It's quick and clean. Zero error. Thousands of links in short time

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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