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9.8

SpotScore

Bitly - URL Shorteners

Bitly Reviews in September 2026: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.31

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Starts from $21 / Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.31

Very Good

Based on 702 ratings & 857 reviews

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Rating Distribution

Excellent

(599)

Very Good

(170)

Good

(26)

Poor

(1)

Terrible

(61)

Spotsaas Editor’s POV

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 41-50 out of 857

JI

Jeanna I

11/11/23

4 out of 5

"Short and easy"

What do you like best about Bitly? Bitly is super easy to use and takes no time at all. What do you dislike about Bitly?

KF

Kevin F

11/03/23

4 out of 5

"If you regularly send out links, this is the only way to do it."

What do you like best about Bitly? We've been using Bitly for eleven years now. We're a small ISP providing internet to rural homes and businesses. Shortly after our initial launch of services we began to realize that we were presenting to customers in a way that made us appear to be disjointed. We utilize a variety of platforms for network management, customer service, billing, account management, inventory, email, SMS, and network monitoring. As if that wasn't enough, our hosted IP voice ...

Read more

KF

Kevin F

11/03/23

4 out of 5

"If you regularly send out links, this is the only way to do it."

What do you like best about Bitly? We've been using Bitly for eleven years now. We're a small ISP providing internet to rural homes and businesses. Shortly after our initial launch of services we began to realize that we were presenting to customers in a way that made us appear to be disjointed. We utilize a variety of platforms for network management, customer service, billing, account management, inventory, email, SMS, and network monitoring. As if that wasn't enough, our hosted IP voice ...

Read more

OP

Om P

10/22/23

4.5 out of 5

"Great for Free tier"

What do you like best about Bitly? Easy of use with speed and android and ios apps What do you dislike about Bitly?

AU

Anonymous User

10/19/23

5 out of 5

"easy to use, and a nice looking dashboard"

What do you like best about Bitly? very intuitive and straightforward, many options and possibilities What do you dislike about Bitly?

AU

Anonymous User

10/19/23

5 out of 5

"easy to use, and a nice looking dashboard"

What do you like best about Bitly? very intuitive and straightforward, many options and possibilities What do you dislike about Bitly?

AL

Alyssa L

09/29/23

5 out of 5

"Bitly is the best link manager!"

What do you like best about Bitly? For a long time, we were using extremely long links on social media that we thought looked very spammy. Not to mention, in places where links aren't clickable such as Instagram captions, nobody would be able to even try to remember a long URL to type into their browser! Bitly has helped us create shorter links for a better appearance within social media captions. We have also used bitly links on flyers or graphics where people can't actually click the ...

Read more

AL

Alyssa L

09/29/23

5 out of 5

"Bitly is the best link manager!"

What do you like best about Bitly? For a long time, we were using extremely long links on social media that we thought looked very spammy. Not to mention, in places where links aren't clickable such as Instagram captions, nobody would be able to even try to remember a long URL to type into their browser! Bitly has helped us create shorter links for a better appearance within social media captions. We have also used bitly links on flyers or graphics where people can't actually click the ...

Read more

JS

Jaime S

09/12/23

4.5 out of 5

"4 reasons to make the switch to Bitly, like I did."

What do you like best about Bitly? 1. The onboarding process was quick, easy and hassle-free. A real pleasure to deal with. 2. These shortened URLs can be used when Optomizing your sites SEO Performance, which is an added benefit for your SEO team.

SS

Saurav S

09/05/23

5 out of 5

"Link Length Shortening Tool"

What do you like best about Bitly? Bitly is one of the best free saas tools I have used to generate our QR codes & shorten URLs. The platform has a very easy and reliable user interface even for first time users. The tool also helps you track engagement rates like clicks which is very helpful.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].