Bitly Reviews in September 2026: User Ratings, Pros & Cons

711 on 4th St N

711 on 4th St N. I don't have a Filthy bathroom. That's store is your problem Not Mine... CLEAN UP...

constantly used by hackers

constantly used by hackers as a means to spread malicious email links. Company does nothing to stop it. Hundreds of complaints. I was blocked from complaining on Facebook. They have zero concerns about stopping it other than to cover up the fact they do not intend to.

Big SCAM

Big SCAM. The Business model is that people generate QR codes and print them on their stuff (Flyers, Magazines etc) and after two weeks they get inactive. Then you will have to pay for a whole year in order to use them. (but you will, because reprinting everything costs more)

If I could give a minus 1 I would

If I could give a minus 1 I would. Not fit for purpose and no cooling off period after paying for the full year. Couldn't generate QR codes and lost my monthly allowance. Tried to talk to helpdesk and asked me the same thing over and over again. AVOID AT ALL COSTS

Won't provide support

Won't provide support The account is deactivated, and they keep charging me. Because account is deactivated you can't reach out to support because they have no contact email

AVOID AT ALL COSTS. Deceptive and Misleading.

I had a 14-day trial and created some posts for a campaign and saved the QR codes which it allows you to do. What it doesn't tell you is that after 14 days all these codes you created will STOP functioning unless you sign up. What A Total Rip Off! I now have to redo all the posts that I created and I have lost any benefit from the ones used. I am furious! I think this is deceptive and misleading business practice. The only good thing about the experience was I discovered you could make ...

Horrible company

Horrible company. Canceled my account a year ago. Then they build me two more times and won’t refund me. Very frustrated.

"Great tool to simplify & shorten links"

What do you like best about Bitly? I love the ease of use when creating shortened links and the ability to customize the file name. It's also great to be able to see an overview of how the link is performing, at a quick glance, using the provided graphs & timeline.

"Great tool to simplify & shorten links"

What do you like best about Bitly? I love the ease of use when creating shortened links and the ability to customize the file name. It's also great to be able to see an overview of how the link is performing, at a quick glance, using the provided graphs & timeline.

DO NOT USE

DO NOT USE. As other reviews stated, the QR codes expire and the only option to continue using them is to pay $115 for a year-long subscription. In addition the subscriptions are listed with monthly cost, but they default you to paying for a full year with no refund for unused months. Deceptive practices.