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9.8

SpotScore

Bitly - URL Shorteners

Bitly Reviews in July 2026: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.31

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Starts from $21 / Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.31

Very Good

Based on 857 ratings & 857 reviews

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Rating Distribution

Excellent

(599)

Very Good

(170)

Good

(26)

Poor

(1)

Terrible

(61)

Spotsaas Editor’s POV

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 1-10 out of 857

AG

Anna Grosso

12/14/25

5 out of 5

A Paradise

I celebrated my 60th birthday at Sugar Beach Mauritius, Front Beach. The location was perfect: peaceful, bright, with a priceless view. The resort is very beautiful and spacious, yet never crowded. The cuisine offers both local and international dishes, with nothing to criticize.All the staff are extremely kind, helpful, and always smiling. There was not a single person who did not deserve my gratitude for the exceptional courtesy shown on every occasion. The resort is a small paradise in ...

Read more

C

Chloe

11/23/25

5 out of 5

Great experience!

Loved my experience at My First Dentist. Everyone is super nice and welcoming and my teeth feel cleaner than ever!

VD

val davies

09/22/25

5 out of 5

I was helped by a wonderful man called…

I was helped by a wonderful man called Savar Singh T2I'm a 73 yr old women who had a fall in SitgesThis guy helped me so much to get an Uber home he should get a raise in salary....x

D

Dom

03/19/25

5 out of 5

Great platform for short urls

Great platform for short urls! The best!

BC

Black Cube

02/19/25

5 out of 5

Great Customer Support – Quick and Efficient!

I was a little mad when my link got blocked, but customer support resolved the issue quickly. I'm doing affiliate marketing and using many tools, but I have to say the customer support really did their job—so it's a 5-star from me!

AN

Ali Naeem

06/19/24

1 out of 5

Avoid Bitly

Bitly.com is a popular URL shortening service, but it has several notable issues: -Custom Links on Pinterest: Custom Bitly links are often flagged as spam by Pinterest, limiting their usefulness for social media marketing on this platform. -Subscription Cancellation and Refunds: Once you pay for a core subscription plan, it is non-refundable, which can be problematic if the service doesn't meet your expectations. -Subscription Plan Flexibility: Upgrading from a core to a growth plan ...

Read more

AU

Anonymous User

06/18/24

5 out of 5

"Perfect way to shorten links"

What do you like best about Bitly? It's so easy to use and to organize the shortened links. What do you dislike about Bitly?

AU

Anonymous User

06/18/24

5 out of 5

"Perfect way to shorten links"

What do you like best about Bitly? It's so easy to use and to organize the shortened links. What do you dislike about Bitly?

DB

Daniel Beyer

05/31/24

1 out of 5

No customer service

No customer service. You are scammed into buying a paid plan. Should be reported.

I

Ioana

05/30/24

1 out of 5

Horrible experience and no customer support

Please avoid! Deceiving advertising and practically no customer service to get through! Ended up having to pay one year subscription for a week's use and now they are still trying to charge me to renew for another year of not using their services! There's no one to get in touch with to cancel as I am not using their services.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].