9.8
SpotScore
Bitly Reviews in July 2026: User Ratings, Pros & Cons
Shorten, track, and share with ease.
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Starts from $21 / Month when Billed Yearly, also offers free forever plan
Bitly Reviews & Ratings
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Spotsaas Editor’s POV
Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more
Bitly pros and cons
Easy to use for creating shortened links and organizing them efficiently.
Provides analytics that offer valuable insights on link performance.
Offers a generous monthly limit for creating personalized links, even in the free plan.
Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.
Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.
Lack of customer support responsiveness, making issue resolution difficult.
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Showing 1-10 out of 857
AG
Anna Grosso
12/14/25
A Paradise
I celebrated my 60th birthday at Sugar Beach Mauritius, Front Beach. The location was perfect: peaceful, bright, with a priceless view. The resort is very beautiful and spacious, yet never crowded. The cuisine offers both local and international dishes, with nothing to criticize.All the staff are extremely kind, helpful, and always smiling. There was not a single person who did not deserve my gratitude for the exceptional courtesy shown on every occasion. The resort is a small paradise in ...
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C
Chloe
11/23/25
Great experience!
Loved my experience at My First Dentist. Everyone is super nice and welcoming and my teeth feel cleaner than ever!
VD
val davies
09/22/25
I was helped by a wonderful man called…
I was helped by a wonderful man called Savar Singh T2I'm a 73 yr old women who had a fall in SitgesThis guy helped me so much to get an Uber home he should get a raise in salary....x
D
Dom
03/19/25
Great platform for short urls
Great platform for short urls! The best!
BC
Black Cube
02/19/25
Great Customer Support – Quick and Efficient!
I was a little mad when my link got blocked, but customer support resolved the issue quickly. I'm doing affiliate marketing and using many tools, but I have to say the customer support really did their job—so it's a 5-star from me!
AN
Ali Naeem
06/19/24
Avoid Bitly
Bitly.com is a popular URL shortening service, but it has several notable issues: -Custom Links on Pinterest: Custom Bitly links are often flagged as spam by Pinterest, limiting their usefulness for social media marketing on this platform. -Subscription Cancellation and Refunds: Once you pay for a core subscription plan, it is non-refundable, which can be problematic if the service doesn't meet your expectations. -Subscription Plan Flexibility: Upgrading from a core to a growth plan ...
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AU
Anonymous User
06/18/24
"Perfect way to shorten links"
What do you like best about Bitly? It's so easy to use and to organize the shortened links. What do you dislike about Bitly?
AU
Anonymous User
06/18/24
"Perfect way to shorten links"
What do you like best about Bitly? It's so easy to use and to organize the shortened links. What do you dislike about Bitly?
DB
Daniel Beyer
05/31/24
No customer service
No customer service. You are scammed into buying a paid plan. Should be reported.
I
Ioana
05/30/24
Horrible experience and no customer support
Please avoid! Deceiving advertising and practically no customer service to get through! Ended up having to pay one year subscription for a week's use and now they are still trying to charge me to renew for another year of not using their services! There's no one to get in touch with to cancel as I am not using their services.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].