9.6
Spot Score
BirdEye Reviews in June 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 11-20 out of 1884
KH
Kyle Hambley
09/25/24
Extremely helpful team ensuring I'm…
Extremely helpful team ensuring I'm getting my use out of the platform
0P
000 Plumbing Services
09/24/24
Very helpful.
Date of experience: September 24, 2024
C
customer
09/24/24
Thanks so much for meeting with me…
Thanks so much for meeting with me today and showing all the really cool features of the Birds eye program for social media, was really informative and helpful. Thanks so much!
MH
MOHAMED HOUMAISI
09/24/24
Piyush was Great and very helpful.
Date of experience: September 24, 2024
LD
Lisa Di Bella
09/24/24
My accounts manager was very…
My accounts manager was very informative today, looking forward to gaining my knowledge
M
Mitch
09/23/24
Great service
Great service, sound advice very helpful
CP
Craig Patterson
09/23/24
Had a great experience on the call…
Had a great experience on the call today with Ridhima - setting up the program of marketing for the next 2 months - set, and forget. Great help
J
Jon
09/20/24
Piyush was patient and very…
Piyush was patient and very informative. I am very grateful for his services in assisting us to the best of his abilities in order for us to efficiently use Birdeye and maximise our goals!!
BV
Bonita Viles
09/20/24
Today's meeting with Piyush was…
Today's meeting with Piyush was extremely informative. Learning a lot more in regards to AI and Social Media Marketing.
GP
Guy Pounder CPA
09/19/24
As a Certified Practising Accountant in…
As a Certified Practising Accountant in the accounting practice of Sydney Accountants Group Miranda I have been using Birdeye during the last 13 months and have found them to be a very professional organisation. As specialist accountant for both personal and business clients we have found the increase in 5star reviews assisting us with more client enquiries
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].