9.6
Spot Score
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BirdEye offers custom pricing plan
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 121-130 out of 1884
NM
Nicole M
02/14/24
"User-friendly and great resource for managing reviews"
What do you like best about Birdeye? Birdeye makes it easy to manage multiple locations and view them in one place. I appreciate the organization and format of the website. What do you dislike about Birdeye? One downside of Birdeye is how slow it takes to load pages. Luckily this doesn't affect the services provided, just takes longer to go through the website. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping me view reviews and location listings on each ...
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AU
Anonymous User
02/14/24
"Birdeye Review for Therapy Care"
What do you like best about Birdeye? They provide automated help in progressing specific campaigns to our patient base. We still have to get them our client list, but they take it from there to help our patients get the drive needed to post reviews promptly, as well as reminders. What do you dislike about Birdeye? Sometimes the campaign accuracy falls to the wayside, and we have to figure out how to get it back on track. The error gets fixed, but then you get extensive outreach checking in, ...
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AH
Amber H
02/14/24
"Transaction Coordinator"
What do you like best about Birdeye? Birdeye is a wonderful way to communicate fast and seem less with tenants, owners, and agents! The ability to keep the documentation of past conversations is great to pick up when they left off! Birdeye is wonderful in allowing not only text conversation but voicemails to be available as well. Highly recommend, we use this daily for our business and LOVE IT!!! What do you dislike about Birdeye? The translation of the voice messages to text is sometimes ...
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AU
Anonymous User
02/14/24
"Top Notch Customer Care"
What do you like best about Birdeye? Birdeye makes it SIMPLE for our employees to ask for customer reviews! This easy option has helped us tremendously. What do you dislike about Birdeye? There is nothing that we don't like about Birdeye. It's great all around! What problems is Birdeye solving and how is that benefiting you? Birdeye is assisting us in asking our Owners and Tenants for reviews. These ease of use is exactly what we were looking for!
JA
James Angy
02/14/24
Birdeye is a great company
Birdeye is a great company. They are easy to do business with and quick to answer whenever I have a question.
MR
Mary R
02/14/24
"Birdeye is Forward Thinking with So Many Helpful Marketing"
What do you like best about Birdeye? Birdeye is easy to use and maneuver all sections throughout the interface. Educating team members took less than 2 minutes and it doesn't take but maybe 10 seconds to use it. Our team is embracing the software. We've seen our reviews increase by about 75%. The team assigned to us is always very responsive, friendly and happy to review/implement modifications I've recommended. The AI option is wonderful, provides really cool options and is extremely ...
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SF
Sachary Feliciano
02/11/24
Love Birdeye and their crew
Love Birdeye and their crew, fast and easy way to communicate with our patients.
SF
Sachary Feliciano
02/11/24
Love Birdeye and their crew
Love Birdeye and their crew, fast and easy way to communicate with our patients.
MR
Manny R
02/08/24
"All In One Solution"
What do you like best about Birdeye? Having access to all history of conversations. Having everything on one website. How user-friendly it is. AI has been amazing too! What do you dislike about Birdeye? Maybe not having individual queues for each team. What problems is Birdeye solving and how is that benefiting you? It might sound repetitive, but having all things in one.
MR
Manny R
02/08/24
"All In One Solution"
What do you like best about Birdeye? Having access to all history of conversations. Having everything on one website. How user-friendly it is. AI has been amazing too! What do you dislike about Birdeye? Maybe not having individual queues for each team. What problems is Birdeye solving and how is that benefiting you? It might sound repetitive, but having all things in one.
