9.6
SpotScore
BirdEye Reviews in September 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
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Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 121-130 out of 1957
L
Louis
07/27/24
Joined Birdeye about 2 weeks ago & so…
Joined Birdeye about 2 weeks ago & so far so good! Being ignorant to the tech field, I know I needed a company to take my hand & make a presense for me. Thank you to my trainer, who is smart as heck, for having patience to work with me.
B
B.Williams
07/19/24
Solution
Birdeye came as a solution for many internal areas, all in one dashboard.
TS
Travis S Blount
07/18/24
Great Support!
Always very helpful!
SB
Sammy Bellisario
07/17/24
Highly recommend Birdeye!
Birdeye is very easy to work with and always provides excellent support to me and my clients!
JZ
Jonathan Zongor
07/16/24
Customer Service is top notch
Customer Service is top notch! Any time I have a question, the support team at Birdeye is on it. I usually receive a response back within 24-48 hours, which is crucial, especially for businesses that are looking to run an immediate campaign.
MN
Michelle N
07/09/24
Cazle Mortgage uses Birdeye
Cazle Mortgage uses Birdeye to communicate with clients, and manage loan officers’ reviews on Google business, Facebook, BBB, and Zillow. We also use Birdeye and our numerous 5-Star reviews, to drive client traffic to our website.
AB
Andy Belcher
07/09/24
Excellent Long-term Experience with Birdeye
Excellent Long-term Experience with Birdeye I've been using Birdeye for over five years, and it has consistently proven to be an invaluable tool for my business. The user interface is incredibly intuitive, making it easy to navigate and utilize all its features effectively. Whether it's managing reviews, interacting with customers, or monitoring our online reputation, Birdeye simplifies the process and saves us time. What truly sets Birdeye apart is its outstanding customer service. ...
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LK
Leesa Kratzer
07/08/24
They have many useful features
They have many useful features! Great review management tool to help boost your online presence. They have improved our review rating and increased reviews for all our locations. We definitely recommend using Birdeye!
TC
Taylor Chung, Optician
07/03/24
Great review management tool to help…
Great review management tool to help boost your online presence. They have improved our review rating and increased reviews for all our locations. They have many useful features to gauge sentiment and provide better customer service. We have been using Birdeye for many years and definitely recommend.
IM
Infowest Marketing
07/01/24
I <3 Birdeye
Customer service is 5-stars. I've worked with a lot of account managers from Fortune 500 companies to small mom and pop shops, but I've got to say, of the hundreds of software programs I've used, Birdeye's account managers are the best. Birdeye has helped our marketing and look forward to a long partnership.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].