BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Birdeye's helped us get thousands, literally thousands, of 5-star reviews!"

What do you like best about Birdeye? The automated review requests are super effective. What do you dislike about Birdeye? It could be easier to manually send a review request. What problems is Birdeye solving and how is that benefiting you? Birdeye has helped us with manual reviews by providing a simple way for our teams to request reviews while our patients are still in the dental chair. The response rate is much higher than waiting until they have checked-out or sending a text later in ...

Birdeye is a great company

Birdeye is a great company. They are easy to do business with and quick to answer whenever I have a question.

"Top Notch Customer Care"

What do you like best about Birdeye? Birdeye makes it SIMPLE for our employees to ask for customer reviews! This easy option has helped us tremendously. What do you dislike about Birdeye? There is nothing that we don't like about Birdeye. It's great all around! What problems is Birdeye solving and how is that benefiting you? Birdeye is assisting us in asking our Owners and Tenants for reviews. These ease of use is exactly what we were looking for!

"Transaction Coordinator"

What do you like best about Birdeye? Birdeye is a wonderful way to communicate fast and seem less with tenants, owners, and agents! The ability to keep the documentation of past conversations is great to pick up when they left off! Birdeye is wonderful in allowing not only text conversation but voicemails to be available as well. Highly recommend, we use this daily for our business and LOVE IT!!! What do you dislike about Birdeye? The translation of the voice messages to text is sometimes ...

"Birdeye is Forward Thinking with So Many Helpful Marketing"

What do you like best about Birdeye? Birdeye is easy to use and maneuver all sections throughout the interface. Educating team members took less than 2 minutes and it doesn't take but maybe 10 seconds to use it. Our team is embracing the software. We've seen our reviews increase by about 75%. The team assigned to us is always very responsive, friendly and happy to review/implement modifications I've recommended. The AI option is wonderful, provides really cool options and is extremely ...

"Birdeye Review for Therapy Care"

What do you like best about Birdeye? They provide automated help in progressing specific campaigns to our patient base. We still have to get them our client list, but they take it from there to help our patients get the drive needed to post reviews promptly, as well as reminders. What do you dislike about Birdeye? Sometimes the campaign accuracy falls to the wayside, and we have to figure out how to get it back on track. The error gets fixed, but then you get extensive outreach checking in, ...

Love Birdeye and their crew

Love Birdeye and their crew, fast and easy way to communicate with our patients.

Love Birdeye and their crew

Love Birdeye and their crew, fast and easy way to communicate with our patients.

"All In One Solution"

What do you like best about Birdeye? Having access to all history of conversations. Having everything on one website. How user-friendly it is. AI has been amazing too! What do you dislike about Birdeye? Maybe not having individual queues for each team. What problems is Birdeye solving and how is that benefiting you? It might sound repetitive, but having all things in one.

"All In One Solution"

What do you like best about Birdeye? Having access to all history of conversations. Having everything on one website. How user-friendly it is. AI has been amazing too! What do you dislike about Birdeye? Maybe not having individual queues for each team. What problems is Birdeye solving and how is that benefiting you? It might sound repetitive, but having all things in one.