BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Exceptional Experience So far"

What do you like best about Birdeye? The best thing about Birdeye is that we can view all our reviews in one spot, and that helps businesses like ours in maintaining our online reputation. What do you dislike about Birdeye? With the price we are paying, we are not provided with other white label tools and its marketing automation platform. What problems is Birdeye solving and how is that benefiting you? The main problem which we have tackled with Birdeye is that we can now see and respond ...

"Very helpful connecting patients to give us a wonderful review!"

What do you like best about Birdeye? I like how easy the process of connecting patients to reviews. The immediate feedback from patients and the reminders they send, just in care they forget. Also the help with asking for referrals. The website is very useful to see analytics and our growth. What do you dislike about Birdeye? I don't have anything that I dislike so far. This has been the easiest company to work with. Recommendations to others considering Birdeye: Why are you not using ...

"Chateau Development"

What do you like best about Birdeye? Birdeye allows you to search for things using keywords. This comes in handy a lot! What do you dislike about Birdeye? Birdeye was a transition but easy to use once you got the hang of it. Recommendations to others considering Birdeye: Birdeye is so quick and assists our staff in getting right to answering prospects questions. What problems is Birdeye solving and how is that benefiting you? Birdeye allows us to effectively communicate with prospective ...

"It has boosted out reviews over 100%"

What do you like best about Birdeye? The conversion rate of reviews and the easy to use platform What do you dislike about Birdeye? I don't have any dislikes with the product Recommendations to others considering Birdeye: If you want online reputation management, Birdeye is the company to partner with. What problems is Birdeye solving and how is that benefiting you? It has resolved the problems of getting reviews from out customer base.

"Smarter Not Harder"

What do you like best about Birdeye? My favorite part of Birdeye is that it does the thinking for me. I don't have to keep track of who I sent review request you and who I haven't. He keeps it automated simple and smart What do you dislike about Birdeye? The only negative that I really have with BirdEye is it's integration with the EHR that we use. It works but it's not as sophisticated as it could be. Most of that I'm sure is due to our EHR and not Birdeye. Recommendations to others ...

"We have been very pleased with how it has performed for us."

What do you like best about Birdeye? Tracking of where the reviews come from , Ease of use What do you dislike about Birdeye? We do not have any dislikes, do not see downsides Recommendations to others considering Birdeye: Watch a Demo. What problems is Birdeye solving and how is that benefiting you? Branding awareness

"Excellent results!"

What do you like best about Birdeye? Ease of use to automatically generate reviews. What do you dislike about Birdeye? Really nothing. Once it's set up, everything just runs in the background with very little daily intervention. What problems is Birdeye solving and how is that benefiting you? Generating reviews on Google, Facebook and Healthgrades without having to remember to prompt patients to do it and then hoping they will follow through. As a result we have more Google reviews than any ...

"Great results"

What do you like best about Birdeye? We get direct feedback from patients. The negative go directly to us and the positive go onto google What do you dislike about Birdeye? The frequent disconnecting to our server, which is a quick fix but annoying What problems is Birdeye solving and how is that benefiting you? I have have better ROI with BirdEye than my SEO service. New patients have increase by 30% even after discontinuing my SEO service.

"RESULTS, RESULTS, RESULTS"

What do you like best about Birdeye? Birdeye make it easy for the customer/patient to leave the review! Thats why this works. Other companies try, but they figured it out. I have had amazing results in just a year with them. What do you dislike about Birdeye? platform can be a little hard online to navigate through for admins. What problems is Birdeye solving and how is that benefiting you? My patient reviews have skyrocketed, and the ONLY thing we have changed is utilizing birdeye instead ...

"Review Management Platform with Technology and Service to Match"

What do you like best about Birdeye? I love that the team is responsive to our needs and our industry and works to help the application meet our needs. The platform helps us automate our reportings and monitor and manage review responsiveness. What do you dislike about Birdeye? Nothing really; from the day we implemented Birdeye, our teams have been using and improving along the way. If we were to suggest one area to improve, that would be the direct integrations with platforms like Yelp ...