9.2
Spot Score
Bill.com Reviews in June 2026: User Ratings, Pros & Cons
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Bill.com Reviews & Ratings
Spotsaas Editor’s POV
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Bill.com pros and cons
Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.
Provides a user-friendly interface that is intuitive and easy to navigate for most users.
Offers seamless integrations with financial software and tools, improving workflow efficiency.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 401-410 out of 725
D
DBorgia
07/12/22
Bill.com is easy
Bill.com is an easy way to manage our accounts payable, as both a company and as a user seeking reimbursement. Deposits are made smoothly and confirmations are very clear to set good expectations for reimbursement dates.
RD
Randy D
07/12/22
No help, No customer services.
No way to get help easily for questions and troubleshooting. Customer service is lacking. Your system is nice but when we have questions and need help there is no easy way to speak with anyone.
VC
Valued Customer
07/12/22
Love it!
Easy to submit bills, easy to track, easy to get paid!
RD
Randy D
07/12/22
No help, No customer services.
No way to get help easily for questions and troubleshooting. Customer service is lacking. Your system is nice but when we have questions and need help there is no easy way to speak with anyone.
AE
Ann Esther
07/12/22
Positive Experience
My experience with Bill.com is that it is a consistent and helpful way to manage payments.
LI
LPR International
07/12/22
Good interface, but poor service
Their program is good, but their USD/GBP exchange rates are very poor. They also need to make it MUCH easier to speak to someone when you have a problem.
LI
LPR International
07/12/22
Good interface, but poor service
Their program is good, but their USD/GBP exchange rates are very poor. They also need to make it MUCH easier to speak to someone when you have a problem.
VC
Valued Customer
07/12/22
I would have given 5 stars however I do…
I would have given 5 stars however I do not like the latest change of payments NOT coming into the Inbox. Thank you,
VC
Valued Customer
07/12/22
Bill.com is great
Bill.com is great, but still have problems with the integration with NetSuite. Certain changes made in NS does not transfer over to Bill.com.
MW
Martha W
07/12/22
Easy to use but need more support options.
The program is easy to use and has made it easy for us to keep staffing at a minimum. Support has been good. The most challenging regarding support is that it is either by chat or email which sometime works and sometimes doesn't I feel time is waisted with back of forth messages when a call might resolve the issue much faster. I wish a call was one of the primary options for support.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].