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9.2

SpotScore

Bill.com

Bill.com Reviews in September 2026: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4.01

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Bill.com Reviews & Ratings

4.01

Very Good

Based on 601 ratings & 729 reviews

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Rating Distribution

Excellent

(426)

Very Good

(118)

Good

(28)

Poor

(32)

Terrible

(125)

Spotsaas Editor’s POV

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Automates invoicing, payments, and accounts payable processing, saving time.

  • Interface is easy to navigate for most users.

  • Integrates with financial software and tools.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 381-390 out of 729

JR

Julia R

07/19/22

5 out of 5

Essential for when working from home

Bill.com made our AP process super efficient. Also it's essential since working from home

VC

Valued Customer

07/19/22

4 out of 5

not sure what i'm reviewing but overall…

not sure what i'm reviewing but overall bill.com is fine.

VC

Valued Customer

07/19/22

4 out of 5

A very good and positive experience

A very good and positive experience. Given the opportunity, I would use again.

VC

Valued Customer

07/19/22

4 out of 5

Good

Good, I think it would be good if you could send us a full breakdown of our invoice and what we are getting paid for

K

klant

07/19/22

4 out of 5

Quick and simple!

Date of experience: July 20, 2022

VC

Valued Customer

07/19/22

4 out of 5

Easy peasy

This is a quick and efficient way of dealing with billing.

VC

Valued Customer

07/19/22

5 out of 5

Bill.com saves our company time & $$

Bill.com saves our company time and money. It makes it very easy to go back and research any questions that come up in our AP process.

D

DHT

07/17/22

1 out of 5

Non-existent customer support!

One of our clients wants to pay us via Bill.com. We are unable to set up as a company - the site has some random 'required field' that doesn't work. We've requested support many times, but no-one seems to know how to help us. We just want to get paid. How difficult can you guys make it?

D

DHT

07/17/22

1 out of 5

Non-existent customer support!

One of our clients wants to pay us via Bill.com. We are unable to set up as a company - the site has some random 'required field' that doesn't work. We've requested support many times, but no-one seems to know how to help us. We just want to get paid. How difficult can you guys make it?

VC

Valued Customer

07/14/22

5 out of 5

Easy to use and easy to understand

Date of experience: July 15, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].