9.2
SpotScore
Bill.com Reviews in September 2026: User Ratings, Pros & Cons
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Bill.com Reviews & Ratings
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Spotsaas Editor’s POV
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Bill.com pros and cons
Automates invoicing, payments, and accounts payable processing, saving time.
Interface is easy to navigate for most users.
Integrates with financial software and tools.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 361-370 out of 729
JM
John Martin
08/17/22
Horrible service
Horrible service - clunky and awful. Avoid
A
AP
08/11/22
Horrible company and subsidiaries
Been doing business with them for a few years and all of a sudden they terminated my small IT consulting account without notice or explanation. They took my yearly service fee and refuse to give any back even though their billing policy says if they terminate, they refund. They refuse to give me access to any information or even answer any questions. The last email I got from them was they were transferring funds. Support is horrible, they only offer chat and it gets you no where. Recommend ...
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A
AP
08/11/22
Horrible company and subsidiaries
Been doing business with them for a few years and all of a sudden they terminated my small IT consulting account without notice or explanation. They took my yearly service fee and refuse to give any back even though their billing policy says if they terminate, they refund. They refuse to give me access to any information or even answer any questions. The last email I got from them was they were transferring funds. Support is horrible, they only offer chat and it gets you no where. Recommend ...
Read more
RM
Richard Mathis
08/03/22
They suck
They suck. They take the money from the sender and sit on it while they wait for your DNA results and your first child. imagine what the interest earned on funds held while they have the recieving entity doing acrobats to recieve their funds. much faster to use snail mail and checks
RM
Richard Mathis
08/03/22
They suck
They suck. They take the money from the sender and sit on it while they wait for your DNA results and your first child. imagine what the interest earned on funds held while they have the recieving entity doing acrobats to recieve their funds. much faster to use snail mail and checks
VC
Valued Customer
07/31/22
I love bill.com
I love bill.com. I will recommend each of my clients to use it.
VC
Valued Customer
07/24/22
Useful and intuitive.
Intuitive program.
VC
Valued Customer
07/21/22
Customer satisfaction
Leslie was awesome. Fixed the connections, however still wait for rest of syncs to be cleared.
VC
Valued Customer
07/20/22
This is a really great tool for AP
This is a really great tool for AP. There are a few bugs or issues that it has. It's easy to have duplicate invoices and it sometimes messes up on the autofill. Manual is best when inputting anything. Definitely needs some things worked out in it to make it better but over all it is helpful.
MK
Mark Kane
07/20/22
This company is a fraud
This company is a fraud. Zero help online and less than zero help on phone. Wife called after three days trying to get our account fixed and the person who answered the phone was SNORING!! She had to wake her up!!! She refused to give her name and refused to help with the account. We are unable to pay bills because of a bill.com screw-up and there isn't a person who will answer the phone and help. They keep redirecting us to the website FAQs. DO NOT GO WITH BILL.COM IF YOU ARE A SMALL ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].