9.2
SpotScore
Bill.com Reviews in September 2026: User Ratings, Pros & Cons
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Bill.com Reviews & Ratings
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Spotsaas Editor’s POV
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Bill.com pros and cons
Automates invoicing, payments, and accounts payable processing, saving time.
Interface is easy to navigate for most users.
Integrates with financial software and tools.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 351-360 out of 729
JE
Josh Elijah
12/22/22
This company is inflexible and unhelpful.
This company is inflexible when it comes to international payments. We received a payment in USD but were told we were unable for the payment to be applied to a USD account that had worked before. The conversation with support was fruitless and a waste of our time. If you're looking to simplify international payment issues, bill.com are not the company for you. They will frustrate your customers and lose you business.
JE
Josh Elijah
12/22/22
This company is inflexible and unhelpful.
This company is inflexible when it comes to international payments. We received a payment in USD but were told we were unable for the payment to be applied to a USD account that had worked before. The conversation with support was fruitless and a waste of our time. If you're looking to simplify international payment issues, bill.com are not the company for you. They will frustrate your customers and lose you business.
DB
Dennis B
12/11/22
Sham company with a non existent customer service
Bill is going to be a worst experience in your life if you’re a vendor. We’ve worked with multiple compliant and legit payment providers, and ever experienced such a treatment as on Bill. Their customers service knows nothing and is going in circles for hours. Thus, you can have your payouts delayed by weeks (or months!). They just hold the money and say your account is under review. Then, they could deposit a verification into your bank, confirm the credentials and cancel the account with ...
Read more
DB
Dennis B
12/11/22
Sham company with a non existent customer service
Bill is going to be a worst experience in your life if you’re a vendor. We’ve worked with multiple compliant and legit payment providers, and ever experienced such a treatment as on Bill. Their customers service knows nothing and is going in circles for hours. Thus, you can have your payouts delayed by weeks (or months!). They just hold the money and say your account is under review. Then, they could deposit a verification into your bank, confirm the credentials and cancel the account with ...
Read more
MH
Michael Hernandez
12/08/22
bill.com has been holding $15,000 of…
bill.com has been holding $15,000 of mine and claimed to have needing verification of my bank account which was assessed a week and a half ago and still there has been no payment and you can’t get a hold of anyone we try talking to advocate and they keep going in circles this company is the worst company to ever do business with as far as payments please stay away from Bill.com
MH
Michael Hernandez
12/08/22
bill.com has been holding $15,000 of…
bill.com has been holding $15,000 of mine and claimed to have needing verification of my bank account which was assessed a week and a half ago and still there has been no payment and you can’t get a hold of anyone we try talking to advocate and they keep going in circles this company is the worst company to ever do business with as far as payments please stay away from Bill.com
SF
Sharon Fraser
11/08/22
I have been trying to get training set…
I have been trying to get training set up for our sister company for weeks. This is not how you do business. Your system is not intuitive. Customer need help to navigate. Your video are not great. Call back your customers.
DD
Daniel Duffy
10/14/22
Highly recommend Alan
Learned how to drive with alan stewart, didnt take long fantastic instructor passed first time couldnt recommend more! Top class service.
H
Helena
09/25/22
Lovely lunch with friend
I went for lunch with my friend in Bills, Nottingham. Becky B served us and she was really friendly. Couldn't have been more helpful. I can't wait to go back- the service sold it for me!
JM
John Martin
08/17/22
Horrible service
Horrible service - clunky and awful. Avoid
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].