9.2
SpotScore
Bill.com Reviews in September 2026: User Ratings, Pros & Cons
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Bill.com Reviews & Ratings
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Spotsaas Editor’s POV
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Bill.com pros and cons
Automates invoicing, payments, and accounts payable processing, saving time.
Interface is easy to navigate for most users.
Integrates with financial software and tools.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 311-320 out of 729
P
Prosper
07/24/23
I was told to create an account on…
I was told to create an account on Bill.com. The company sending money to me sent me an invite. I accepted the invite and put in my details. Then I was told to submit extra information. I did so. But then I kept receiving emails that I didn't upload any documents which I actually completed. I talked with customer care by chat on bill.com's website to resolve the issue because I could not get any of their personnels on email. Everyone of the encounters with the customer care didn't end well. ...
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P
Prosper
07/24/23
I was told to create an account on…
I was told to create an account on Bill.com. The company sending money to me sent me an invite. I accepted the invite and put in my details. Then I was told to submit extra information. I did so. But then I kept receiving emails that I didn't upload any documents which I actually completed. I talked with customer care by chat on bill.com's website to resolve the issue because I could not get any of their personnels on email. Everyone of the encounters with the customer care didn't end well. ...
Read more
CJ
Christine Jones
07/14/23
This was my first time setting up…
This was my first time setting up accounting software and Bill made it a breeze. It was easy to sync this with my QB online and get my account number s and vendors sent up. I love how quickly Bill syncs with QB online when I add a vendor or an invoice. It also makes it easy for my vendors to set up an account to receive payments faster.
A
Artur
07/11/23
Stressful and annoying experience
This is a timeline of the process I've experienced so far: - account created - personal documents requested, I'm not happy about having to submit this to an overseas website but I'll do it if it means I can finally get paid (FOR A SMALL ONE DAY JOB!!! AS A FREELANCER!!!). I uploaded my driving license and statements - I received a notification that my BILL account is deactivated and canceled (Bill.com claimed they did not receive the requested documents). - I contacted online support. The ...
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A
Artur
07/11/23
Stressful and annoying experience
This is a timeline of the process I've experienced so far: - account created - personal documents requested, I'm not happy about having to submit this to an overseas website but I'll do it if it means I can finally get paid (FOR A SMALL ONE DAY JOB!!! AS A FREELANCER!!!). I uploaded my driving license and statements - I received a notification that my BILL account is deactivated and canceled (Bill.com claimed they did not receive the requested documents). - I contacted online support. The ...
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VA
Vita Anderson
07/03/23
Horrible website- not fit for purpose…
Horrible website- not fit for purpose for international customers. They only accept US phone numbers, but I am from UK, so even cannot contact an agent on their helpline if I have an issue, because you cannot pass beyond contact form where they ask for US phone number and it’s mandatory.
VA
Vita Anderson
07/03/23
Horrible website- not fit for purpose…
Horrible website- not fit for purpose for international customers. They only accept US phone numbers, but I am from UK, so even cannot contact an agent on their helpline if I have an issue, because you cannot pass beyond contact form where they ask for US phone number and it’s mandatory.
J
JT
06/26/23
Non Existent customer service and no answers
Company uses multiple third parties that they don't tell you about, tell you your funds have been sent and provide non-existent tracking information. After battling for almost a week through the client to get an answer on where the funds are, additional run arounds on additional information from "a bank", no answer on the funds, non existent customer service. stay away from this company - another transfer gone "missing", once again non existent service from Bill.com, beyond poor.
J
JT
06/26/23
Non Existent customer service and no answers
Company uses multiple third parties that they don't tell you about, tell you your funds have been sent and provide non-existent tracking information. After battling for almost a week through the client to get an answer on where the funds are, additional run arounds on additional information from "a bank", no answer on the funds, non existent customer service. stay away from this company - another transfer gone "missing", once again non existent service from Bill.com, beyond poor.
RC
Rafael Canaca
05/08/23
Great software to automate your invoices and account receivables
Bill.com has helped us to automate our invoices, by sending, tracking, and consolidating information helping our accounting team enormously.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].