Bill.com Reviews in September 2026: User Ratings, Pros & Cons

Company is a joke

I have a customer that began using bill.com which they initiated a payment through. Bill.com required I create an account to receive ACH payments, which I did. The next day I received an email that my payment is on the way and I should receive it in the MAIL in 10-11 days. THERE WASN'T EVEN AN OPTION FOR MAILED CHECK. There were two options: 1. Receive payment immediately for a 1% fee, which in this case was $1,980.00 or 2. ACH in 3-4 days no fee. I have spent about an hour on the phone ...

Horrific company!!!

Horrific company!!!! Don't know how they are still in business!! Money management company with zero security. Your account is NOT protected. I had my account hacked and did not receive anything to my phone when the scammer added their own bank account & moved my notifications to spam and then had my paycheck sent to them. Now Bill is all about procedures and telling me that I need to wait 30-90 days to have this resolved and I still might not receive my funds! I received this lovely ...

Unsolicited email.

Unsolicited email. No highlighted UNSUBSCRIBE link Required typing in my email address just to unsubscribe

Bad Customer experience

My account was under validation. They requested for some documentation which I sent to them after they reviewed they canceled without any detailed or explanation of what was missing. When I inquired about the specific reason behind the cancellation so that I could provide any missing documentation, my query was marked as 'resolved' without any further communication. I think one deserves to know why the rejection and how to proceeded with next steps, and correct the problem isn't it?

I agree with the majority

I agree with the majority. They don't seem to like American Express which our business accepts w/out question and I expect to use w/out question. Melio on the other hand is working well... a bit confusing at first but that's were I made three fairly large payments using my Delta Reserve card. Tried to cancel my BILL.com and couldn't because I had an outstanding payment-in-progress then next day BILL.com cancelled my payment and said they cancelled my account but so far my account seems ...

Everything went seamlessly and fast

Everything went seamlessly and fast. I got paid from an online sweepstakes and had to download this. It was also beneficial for my small business as well. I would gladly recommend bill

DON’T EVEN THINK ABOUT IT

What a SCAM!!!!! Client of my business requested I receive an invoice payment using bill.com a week later the money is still in limbo with customer service reps assuring me that the money will be in my account within the day every day since this started. This has been going on too long. Tomorrow if nothing changes will be reporting to FTP and treasury for theft/fraud. I’m serious AVOID THIS COMPANY AT ALL COSTS they will take your money and hold it indefinitely without giving any reasonable ...

DON’T EVEN THINK ABOUT IT

What a SCAM!!!!! Client of my business requested I receive an invoice payment using bill.com a week later the money is still in limbo with customer service reps assuring me that the money will be in my account within the day every day since this started. This has been going on too long. Tomorrow if nothing changes will be reporting to FTP and treasury for theft/fraud. I’m serious AVOID THIS COMPANY AT ALL COSTS they will take your money and hold it indefinitely without giving any reasonable ...

Worst Experience never recommended…

Worst Experience never recommended working with this company otherwise you will suffer it's the worst company ever, they will close your account without any information. Also, they will hold your payment for long time.

Worst Experience never recommended…

Worst Experience never recommended working with this company otherwise you will suffer it's the worst company ever, they will close your account without any information. Also, they will hold your payment for long time.