Bill.com Reviews in September 2026: User Ratings, Pros & Cons

They are withholding my money with the…

UPDATE: After posting my review on Trustpilot they have deactivated my account with my funds in it. This is a retaliation against my review and it is already on my lawyer's table. For those who are reading, stay away from Bill.com so as not to waste your time in legal action against these scammers. They are withholding my money with the excuse of verifying my account, even tho all the documents were provided. Shame on you, will proceed further with legal actions and YouTube content creation.

"BILL- a good lightweight AP system"

What do you like best about BILL AP/AR? BILL provides a centralized platform for handling AP. Pretty easy to setup and connect to our bank account. Connects easily with small company GL systems (Quickbooks, Xero, etc.) with an auto-sync feature that the user can set.

"BILL- a good lightweight AP system"

What do you like best about BILL AP/AR? BILL provides a centralized platform for handling AP. Pretty easy to setup and connect to our bank account. Connects easily with small company GL systems (Quickbooks, Xero, etc.) with an auto-sync feature that the user can set.

Bill.com STOLE $280 from me... they show no remorse

I used bill.com for a while with a personal account and was decently content with the services. I was then prompted to make a business account which I did. After 15 days of using that account, they randomly CLOSED it due to inactivity. On top of that I had a pending transaction from a client. They told me there's no way to get that money to me and that it will bounce back to the client. That was a month ago - and it still hasn't. So now I'm just left to assume that bill.com stole that money ...

"Easy solution for a busy organization"

What do you like best about BILL AP/AR? Streamlines storing invoices and backup that we are required to keep for auditing purposes. I am able to track vendor details and cooresponding invoices in a quick and simple manner. Bill.com has also removed the added stress of sending payments by mail. The convenience to pay a large group of vendors all at once was a no brainer for our organization. We have been using Bill.com for many, many years now.

"Using bill w/o sync - works well"

What do you like best about BILL AP/AR? We have an accounting software that BILL does not sync with. Our onboarding specialist helped us build reports so it's really easy to export, convert, and then import into our set up. Love that vendors can control their profile, and enter in their own address/banking info. We use BILL daily and it was easy to teach our department heads how to log in and approve. Our tier has the capacity to have online customer support and it is very quick. The help ...

The great con that is bill.com

You guys sent a cheque after holding on to the cash for over a week. The reason is that we did not sign up for your free account. Seems like a con to me. Let's add up the interest at scale for that type of behaviour......

There is no review and pay option only…

There is no review and pay option only mark as paid. Which makes them paid offline which they are not! There is no chat available to get help. 10/27 Chat was active and they were able to answer my questions and resolve the problem.

I have a right to know where the funds where deposited into despite being in limbo for over 1 years and 11 months?

I recently received a response to my previous review, in which they assured me that they were assigning someone to assist me in resolving my claim. Despite providing every conceivable piece of documentation, including a police report, I remain puzzled as to why I haven't received my payment reissued, or even received any disclosure regarding the initial deposit location of my check with the person responsible for depriving me of the awarded funds that was promised on 04/18/22. I endured ...

Always a major problem with bill.com

Always a major problem with bill.com. I tried a very simple task of updating a bank account and the system keeps buffering. This has happened several times. Do yourself a favor and don't use bill.com.