Bill.com Reviews in September 2026: User Ratings, Pros & Cons

Do not use this service

Do not use this service. They claim to pay instaniosly but it’s a bait and switch. Use Quickbooks! We receive notifications and get the money at midnight. BILL.COM is holding money for five days. Their customer support is worthless. Do not use this company. Full of lies!!!!!!

This company is a scam

This company is a scam. I have, in writing, confirmation of my credit limit, statement credit and monthly rewards. Even with confirmation in writing for months now, my credit limit was reduced with no notification and on time payments since inception.

Confusing

My new employer uses this to pay me as if I am a contractor. Consequently, the bill app one has to use to get paid treats you like you are a business which makes the registration process confusing, requiring, for example, your social security number. They claim they can pay you instantly for an extra fee, but even that is a confusing process.

Locked out of our account repeatedly

Locked out of our account repeatedly. Their help team is completely useless. We were unable to invoice clients for days due to incompetent advice and a lack of due diligence. Avoid at all costs.

I Won a 20k grant in October through…

I Won a 20k grant in October through Hello Alice. They unfortunately use BILL to distribute their funding to its recipients. It is now December 15th and i do not have any grant funds or answers. At first they kept saying I didn’t send my identification in when i sent it four times, then they changed my deposit date by five days and it was never deposited only to be changed again. I was to get y funds today and the system changed the deposit date again to December 20th. NOT ONE PERSON AT ...

"Effeciency Unleashed"

What do you like best about BILL AP/AR? The application is very easy to use and easy to implement and also we can integrate with multiple systems without any hesitation, Customer support are user friendly and problem solving,The application is perfect for maintaining the financial transactions in one place for the purpose and having better control over the Business

A No Star option would suit better

If I could give a "No-Star" I would. I have never dealt with representatives who could honestly care less about customer appreciation or retention. I had an account with them for over a year in incredible standing on a $5,000 credit line. Never running over or even near the limit, and because of one issue with a Chase Bank account not making the last payment (account was moved and the timing affected the payment) The "team" at Bill/formerly Divvy put a freeze on the account and informed me ...

"It is very easy to understand and it is user friendly."

What do you like best about BILL AP/AR? This is the first Software i am using to record bill and i liked it so much as it is easy to use to everyone.While entering Bill it will auto capture invoice number,date and amount and aslo it will show us whether it is a duplicate bill or not.The sync error and all we will clearly understand andit will show the errors and popup message in SImple english and everyone can easily understand. We can implement easily to any business and the if we have any ...

"Bill.Com Advantages and how it will be impact on the day to day trasations in the organazations."

What do you like best about BILL AP/AR? i would say that the bill is the very friendly tool and easy to use and train new people. What do you dislike about BILL AP/AR?

They seem just fine to me.

They seem just fine to me. Had a few issues at first but all is well now.