Bill.com Reviews in September 2026: User Ratings, Pros & Cons

bill.com has been a reliable company…

bill.com has been a reliable company for me. I like that they let you know in advance that there will be maintenance or update happening in advance. They monitor and make changes to there page according to customer feed back.

Great option to manage AP process

Easy to work with, connects with QB desktop making the AP process really easy.

Great option to manage AP process

Easy to work with, connects with QB desktop making the AP process really easy.

Organized and User-friendly

Bill.com has been a wonderful, seamless solution for managing my financial operations, particularly with the agency I'm a part of! I have the ability to create professional invoices, customize how they're sent, and receive payments directly to my bank account via ACH or credit card. Overall, Bill.com streamlines financial tasks with efficiency and convenience, making it a valuable tool for content creators like myself looking to automate their operations.

Don't recommend.

Their software has some problems and doesn't let you perform certain tasks. When contacting Support, they were totally unable to help. One of my clients pays me via Bill.com, therefore, I can't choose the payment provider, otherwise I would never use this service.

BILL has made some great updates to…

BILL has made some great updates to keep AP flowing smoothly. The changes are visually and front end worked friendly. BILL listened to alot of the issues that front end users were having and worked to fix them. The duplicate invoice notification is great. The filling in and being able to make approver lists is wonderful. Being able to use the enter key to go through the blocks is outstanding!! Makes for alot let mouse clicking.

Holding my daughters payment hostage and will not return to sender

My 13yr old was hired for a 3 day acting job in which her payment was said to be sent using Bill.com, I signed up for site, producer sent payment but in my kids name. I was instructed to send bill a copy of state I’d, utility bill and bank statement to receive payment and producer stated he contacted bill to direct payment in my name as parent. I sent all requested by bill support and days later they suspended my account and will not return money to film producer or forward to my payment ...

Lack of Transparency

Provided time frames through the portal are not accurate for payments. This true information upon inquiring about delivery is drastically different than what you are provided inside the software while processing payments. For example was given an estimated delivered by date for a check. After vendor did not receive the payment, called to inquire and they more than doubled the delivery date. I requested that the payment cancellation fee be waived and payment reissued with tracking and was ...

Stay Away from this poor service company- Retaliation

I am a new customer to Bill.com and was approved for $28,000, no big deal but appreciative anyway. I get my credit card in the mail two days later, then I was encouraged to use my card but had to call Bill.com every time to ensure they are aware i am using my card like getting permission as a 5 year old. Then I made some expenses for my business (lawyer, accountant and taxes) totaling about $5398.72, then was told I have to pay this amount in 2 days- yes 2 days after I got the account ...

They make the monthly fee to use their…

They make the monthly fee to use their site way too high. $20 a month would be reasonable not $70. Sorry not overpaying that