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BigTime - Professional Services Automation Software

BigTime Reviews in September 2026: User Ratings, Pros & Cons

Efficient time and project management made easy.

4.53

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BigTime Reviews & Ratings

4.53

Excellent

Based on 1409 ratings & 1620 reviews

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Rating Distribution

Excellent

(1147)

Very Good

(405)

Good

(58)

Poor

(10)

Terrible

(0)

Spotsaas Editor’s POV

BigTime has received overwhelmingly positive feedback from users in the past 12 months. Users praised its ability to help companies organize budgets and projects effectively, making it easy to stay on track and on budget. The software is described as user-friendly, streamlining time and expense tracking processes with constant improvements. Customers appreciate ...Read more

BigTime pros and cons

  • Simplifies time and expense tracking, aiding in budget management and project organization.

  • User-friendly interface with clear navigation, enhancing ease of use for all staff members.

  • Integration with QuickBooks and customizable reports, providing flexibility and efficiency.

  • Responsive customer service and live chat support, ensuring timely assistance and issue resolution.

  • Some users find the software to have a steep learning curve due to its advanced features and functionalities.

  • Marketplace lacks a wide selection of apps and connectors, limiting the scope for advanced functionalities.

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Showing 401-410 out of 1620

AS

Angela S

09/22/21

5 out of 5

"Ryan P. Provided EXCELLENT Customer Serivce"

What do you like best about BigTime? Ryan was professional and friendly. I am pretty new to the Big Time software and he assisted me through many questions. He demonstrated the process and allowed me to do the same as he observed through screen share to ensure I understood and was correctly performing the task.

KG

Kimberly Grenier

09/22/21

4 out of 5

Customer service chat is reliable and…

Customer service chat is reliable and easy to use. A response is usually within minutes and if they need more time to work on the issue a call may be scheduled. Availability of calls tend to be limited but usually help resolve the issue rather quickly.

J

Julie

09/20/21

5 out of 5

Trust Pilot Review

Our company is happy with Big Time. It's easy to navigate and to enter our time. It tracks it well and it's easily integrated into Quickbooks.

SD

Scott DiGiorno-Shankle

09/16/21

5 out of 5

Best thing my company ever did

PROS & CONS What are the best aspects of this product? Prior to BigTime, my organization used a hodgepodge of systems to track time, track expenses, and invoices. Having all three of those in one spot has saved us 40+ man-hours a month. The customer service is also fantastic. Our implementation specialist, Neil is very easy to work with and really knows his stuff.

SD

Scott D

09/15/21

5 out of 5

"Great product at a great price"

What do you like best about BigTime? I have been most impressed with the customer service. Working with Neil, our implementation specialist, has been a fantastic experience. Neil is very personable and knowleagable. Bringing time tracking, project management, and invoicing together into one system. I also love how the app allows you to customize everything!

SS

Scott Shankle

09/15/21

5 out of 5

Best thing my company ever did

Prior to BigTime, my organization used a hodgepodge of systems to track time, track expenses, and invoices. Having all three of those in one spot has saved us 40+ man-hours a month. The customer service is also fantastic. Our implementation specialist, Neil is very easy to work with and really knows his stuff.

SS

Scott Shankle

09/15/21

5 out of 5

Best thing my company ever did

Prior to BigTime, my organization used a hodgepodge of systems to track time, track expenses, and invoices. Having all three of those in one spot has saved us 40+ man-hours a month. The customer service is also fantastic. Our implementation specialist, Neil is very easy to work with and really knows his stuff.

SD

Scott D

09/15/21

5 out of 5

"Great product at a great price"

What do you like best about BigTime? I have been most impressed with the customer service. Working with Neil, our implementation specialist, has been a fantastic experience. Neil is very personable and knowleagable. Bringing time tracking, project management, and invoicing together into one system. I also love how the app allows you to customize everything!

AU

Anonymous User

09/14/21

5 out of 5

"Great Product - With some flaws"

What do you like best about BigTime? Great cloud-hosted agency management platform. What do you dislike about BigTime?

AU

Anonymous User

09/14/21

5 out of 5

"Great Product - With some flaws"

What do you like best about BigTime? Great cloud-hosted agency management platform. What do you dislike about BigTime?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].