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Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales and build better relationships.

4.6

Add to compare

Starts from $7 / User / Month when Billed Yearly, also offers free forever plan

Bigin by Zoho CRM Reviews & Ratings

4.6

Excellent

Based on 243 ratings & 279 reviews

Are you using Bigin by Zoho CRM?

Rating Distribution

Excellent

(204)

Very Good

(66)

Good

(7)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Bigin by Zoho CRM works best for teams under 50 people managing straightforward sales cycles. The interface requires minimal training—most users get productive within a day. Pipeline management is visual and drag-and-drop, which accelerates lead qualification. Email sync works with Gmail and Outlook. Workflow automation covers basic tasks like task assignment and ...Read more

Bigin by Zoho CRM pros and cons

  • Simple design with a short learning curve — accessible for non-technical users.

  • Pricing targets startups and small businesses with core CRM features at low cost.

  • Pipeline management and workflow automation reduce manual steps in sales processes.

  • Integrates with Google Workspace, QuickBooks, and Zapier.

  • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

  • Lacks advanced features needed by larger enterprises or complex workflows.

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Showing 221-230 out of 279

TK

Tracie K

05/15/22

4.5 out of 5

"Very easy to use"

What do you like best about Bigin by Zoho CRM? The product is Super user-friendly and inexpensive. What do you dislike about Bigin by Zoho CRM? Does not have a dialer. But, for a free version, I would not necessarily expect it to. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Looking to collect lead sources, create automated campaigns with tasks, and integrate with our phone system.

LA

Leonardo Antonio R

05/02/22

4.5 out of 5

"A tool that helps you in your business"

What do you like best about Bigin by Zoho CRM? It is a CRM that clearly helps you organize your deals through a timeline so that you can see the progress you are developing with each of your customers and prospects. It is also an assistant that helps you keep track of emails, calls and all the history of activities you have with each of your customers and prospects, and not only is it also reminding you what activities you have today to make a correct follow-up What do you dislike about ...

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GB

Ganesh B

04/14/22

4.5 out of 5

"Simplified Lead Tracking for organizations of all sizes"

What do you like best about Bigin by Zoho CRM? Easy to set up and get started with the solution. The learning curve is less and requires no technical knowledge. The features are simple and there are good YouTube videos available. What do you dislike about Bigin by Zoho CRM? The UI can be improved along with usability. Some more features can be added which are already available in Zoho CRM to make the solution a more compelling option. Recommendations to others considering Bigin by Zoho ...

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MM

Miraziz M

03/30/22

5 out of 5

"Tailored to SMEs"

What do you like best about Bigin by Zoho CRM? Pipelines and stages that help us to manage and deliver the services on time. It allows to have general overview of your business activities from customer to project management What do you dislike about Bigin by Zoho CRM? There is no Leads tab, there is only customer tab so both leads and customers need to be entered in the same section. But it is not a big problem as you can customize customer category. What problems is Bigin by Zoho CRM ...

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MA

Marco Antonio L

03/24/22

5 out of 5

"The best CRM for small and medium-sized companies"

What do you like best about Bigin by Zoho CRM? It helped me streamline processes in my company What do you dislike about Bigin by Zoho CRM? Nothing really, only the integration with Linkedin would be missing Recommendations to others considering Bigin by Zoho CRM: it's simple, you can export your spreadsheets so you can use the full potential of this software What problems is Bigin by Zoho CRM solving and how is that benefiting you? speed in the commercial processes, in the follow-up of the ...

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AU

Anonymous User

03/23/22

5 out of 5

"Very simple to use, no frills, custom fields, and Zaps"

What do you like best about Bigin by Zoho CRM? It's really easy to get started and I especially like not getting hit with so many onboarding emails. What do you dislike about Bigin by Zoho CRM? It would be good to have some built in workflows as an example as I've still not done a dive on those What problems is Bigin by Zoho CRM solving and how is that benefiting you? Customers are constantly asking me what their starter CRM should be and I find Bigin to be easy and economical.

LH

Lays H

03/14/22

5 out of 5

"melhor CRM"

What do you like best about Bigin by Zoho CRM? CRM DE MELHOR ENTENDIMENTO E INTERFACE. AINDA POSSSUI APP DE FACIL ACESSO EM TODOS OS LUGARES. CONSIGO ORGANIZAR TODO MEU SISTEMA DE VENDAS DE MAENIRA FACIL. AMEI O APP. What do you dislike about Bigin by Zoho CRM? AINDA NÃO UTILIZO TODOS OS RECURSOS. MAS TODOS QUE UTILEI ATE AGORA TEM FUNCIONADO E NÃO TIVE PROBLEMAS. ACREDITO QUESE COLOCASSE UM ISTEM AMAIS RAPIDO PARA EXCLUSÃO DE CADASTROS. Recommendations to others considering Bigin by Zoho ...

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SS

Sonali S

03/08/22

4.5 out of 5

"I used to use Salesforce and SugarCRM"

What do you like best about Bigin by Zoho CRM? I am using Bigin CRM by Zoho to manage my clients and my team working on client projects. It is intuitive and easy to use. The integrations make it easy to attach relevant documents to a project and to automatically add new contacts to my bigin CRM. The team at Zoho has been responsive and helpful when I had questions. What do you dislike about Bigin by Zoho CRM? There could be an extended trial rather than 14 days. What problems is Bigin by ...

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SM

Syed Muhammad Raza Z

02/23/22

4.5 out of 5

"zoho bigin"

What do you like best about Bigin by Zoho CRM? simple but comprehensive, easy to use and maintain What do you dislike about Bigin by Zoho CRM? Need more flexibility on fields, require to fix there hanging issue Recommendations to others considering Bigin by Zoho CRM: An excellent platform for small and medium size companies What problems is Bigin by Zoho CRM solving and how is that benefiting you? using it for Sales Funnels management and emails

MY

Muhammad Y

01/24/22

5 out of 5

"Excellent Support"

What do you like best about Bigin by Zoho CRM? Ease of access for all the leads and managing their status is extremely efficient. What do you dislike about Bigin by Zoho CRM? Sometimes the calls don't work properly which is a big let down Recommendations to others considering Bigin by Zoho CRM: Extemely handy for managing your client records and email tracking. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Managing all the clients and updating their records with ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].