Bench Reviews in September 2026: User Ratings, Pros & Cons

DISCONTINUED

STELLAR CUSTOMER SERVICE!

Could not have been more impressed with my first experience using Bench! My on-boarding specialist, Charlotte, was amazing! She was very informative, personable, and patient while walking me through the process. I was reluctant to use their services at first, bur can safely say I will be using their services moving forward. KUDOS Charlotte! Thank you for a wonderful first experience as a Bench customer!

My Favorite Business Service Ever

I started using Bench about 9 months after starting my company and I've been a happy customer ever since. It is the lowest friction way to keep on top of accounting. They are easy to work with. But most of all, I just know I'm too busy to go into Quickbooks every month so this is a small price to pay to make sure someone is doing all the reconciliations for me. Highly recommend!

Bench is AMAZING

I have a small business with three employees. My monthly bookkeeping consisted of my NOT doing any bookkeeping until my 941's were due at the end of each quarter. And then, it consisted of sitting for 4-5 hours straight trying to balance, account for and categorize 4 months of banking activity. I knew there had to be a better way, a little searching brought me to BENCH and I have not looked back. As a small business owner, I value my time and know it is more effectively spent drumming up ...

Should have made the switch sooner

I did book keeping for my small businesses for 3 years. This consisted of 2-3 days straight of going through bank accounts, paypal accounts, etc. trying to track down our expenses...just a few days before taxes were due! Bench solves all my problems -- I never have to worry about our expenses being tracked or categorized, and working with their book keepers is a super simple process. Thanks for making such an awesome service -- I'm already using it for 2 of my businesses and I have referred ...

Love Bench!

This has been a very affordable time saver for running my small business. Everything is online and I upload my documents each month. I can run my reports at the end of every month. At the end of the year I simply submit the reports to my tax preparer. The staff is extremely friendly and conversational. It's made my life so much easier. :)

Time Saver!

This service has allowed me to focus on the things that I actually love doing (designing and animating). The people are very friendly, easy to contact, and super helpful. I would recommend this service for any growing business.

Excellent Service

I'm so happy I found Bench. As a small business owner, it really takes the guesswork out of bookkeeping. I used to use Quickbooks, but I hated how it could never keep up with changes over at PayPal. Not only that, I was often unsure about whether I was labeling expenses correctly. Bench solves all of that for me and saves me time. Plus, if I ever have a question or issue, my personal bookkeeper generally gets back to me within 24 hours. The website is beautiful and user-friendly. My ...

Running your own business takes a little less time now.

As someone who owns their own company and wants to focus on the business at hand, solutions like Bench are essential. I get to work with a real, live human being who makes sure my books are kept in order and tax time is as smooth as it can be. Love the Bench online interface, too.

Crazy About This Service

I am an extremely busy entrepreneur who has seen a massive and sudden increase in business over the past year and a half. I've always avoided hiring someone to do my books because of my assumption that it would not only be insanely expensive, but that I would have to reserve time to regularly meet in some physical location to review books. I continued to push this issue to the back seat until I learned of Bench. Bench has been so amazing for my lifestyle. The online interface is amazing and ...

Taking my business to the next level

I have always been a firm believer that you can't get to where you are going unless you know where you are at. As a Realtor we are often tunnel visioned on the deals going on in front of us and managing expenses gets pushed to the back burner. I am committed to having a wicked awesome relationship with my money, and Bench is a very helpful service to achieve this goal. Benjamin rocks, understands the hectic schedule I have as a business owner and always communicates. This year will be the ...