Bench Reviews in September 2026: User Ratings, Pros & Cons

DISCONTINUED

Extremely Satisfied!

Describe the project or task the provider helped with: They helped me with all my bookkeeping and organized all my reports in an easy/simple way to understand. What do you like best? I love how easy it is to get answers to my questions quickly and how easy it is to pull up my company pulse and see how I’m doing financially from month to month. What do you dislike? The only thing I don’t like is that it takes up to two weeks to get books finalized after you start a new ...

Sooo much easier than my Google Drive system

Describe the project or task the provider helped with: Things were falling through the cracks with me trying to keep up with all my expenses and tax info on my own. Now Bench is taking care of that each month. What do you like best? It’s saving me a ton of time and I know it will be done right. What do you dislike? I do still need to get a separate CPA. Wish those could be together. What problems are you solving with the provider? What benefits have you realized? ...

Love It - Wish they did accounting services as well

Describe the project or task the provider helped with: They've helped with managing my books which has been great! We also had a fire last year and they went above and beyond when I had to work with a forensic accountant to get all of our ducks in a row. I would have been lost without Bench! What do you like best? The prompt, professional responses that I get whenever I have questions. What do you dislike? I wish they could balance between my bank accounts and the reports ...

Saved me tons of time, time = money!

Describe the project or task the provider helped with: We run a non profit and are constantly having to keep track of everything between the many channels that we have for accepting donations and the many different vendors and programs. Bench simplified everything. Having the ability to email receipts and invoices directly to them or message them through the app about everything and anything book keeping related is great. What do you like best? The ease of using Bench is a big ...

Time Saver!

Describe the project or task the provider helped with: I hired Bench to help save time, and get rid of the headache that comes along with bookkeeping! Bench categorizes all my expenses and updates regularly, so I am able to see timely updates of how my business is doing. Extremely helpful for tax filing. What do you like best? Bench saves me time, has friendly staff, and stays up to date on information. What do you dislike? Although this may not be something within Bench's ...

Bench = the online bookkeeping service you always wanted!

Describe the project or task the provider helped with: As a sole proprietor, I always dreaded tax season. Sure I had an accountant, but he doesn't do my books. Bench helps balance my books, keep track of expenses, and easily integrates with most of my online banking, paypal, and other payment processing. What do you like best? Fast communication, easy to use webapp and mobile app What do you dislike? Unable to currently connect to Key Bank - used to be able to, although this ...

Bookkeeping Made Easy

Describe the project or task the provider helped with: Bench does all of our bookkeeping for all three of our companies. What do you like best? I love how Bench auto imports all of our statements and sorts the information for us. It really makes tax season simpler. What do you dislike? There are no totals at the bottom of the columns. For example if I want to pull up a figure on how much I made from VRBO or Air BnB payments, I type in VRBO, all of the transaction come up but ...

Amazingly simple, and fairly priced

Describe the project or task the provider helped with: My CPA was charging me way too much to handle my business' books... it's not a large operation, and I know the amount of work he was doing was small in comparison to what he was charging. I needed a lower-cost solution that took book-keeping off my plate. What do you like best? I love the price point, and the interface of the web app. It makes it super easy to check on things and communicate with the accountants. What do you ...

Saved me time and money

Describe the project or task the provider helped with: Bench was exactly what I needed for bookkeeping and accounting services for my small company. They provide timely and excellent service and are always available for live chats via phone or online. What do you like best? Bench reduced my accounting costs by 50%, while providing excellent services that far surpassed those of my previous brick and mortar accountants. What do you dislike? The Bench platform for ...

Solution to my accounting migraine

Describe the project or task the provider helped with: Bench helps keep me on track instead of letting my business expenses and write offs pile up until December 31. Every month, THEY handle everything for a fraction of what an in-person bookkeeper would charge. What do you like best? Affordable, communication is on point, just incredible all the way around. What do you dislike? It does take a bit for them to get caught up on your monthly transactions. What problems are ...