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8.7

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Bench

Bench Reviews in September 2026: User Ratings, Pros & Cons

DISCONTINUED

Simplify your business bookkeeping with Bench.

4.8

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Bench Reviews & Ratings

4.8

Excellent

Based on 774 ratings & 854 reviews

Are you using Bench?

Rating Distribution

Excellent

(773)

Very Good

(50)

Good

(10)

Poor

(4)

Terrible

(17)

Spotsaas Editor’s POV

Bench Accounting is best suited for small business owners who can commit to a monthly subscription starting around $150–$400 depending on transaction volume. Before shortlisting, verify that your bank and payment processors are in Bench's integration list—while coverage is broad, some regional or niche payment systems may not sync automatically, requiring manual ...Read more

Bench pros and cons

  • Dedicated bookkeepers offer personalized financial support and handle tasks promptly.

  • Onboarding is straightforward and the interface reduces the complexity of bookkeeping and tax filing for small business owners.

  • Automates transaction categorization and integrates payment accounts for real-time financial visibility.

  • Detailed financial reports and performance data are available for business decision-making.

  • Costs may be a concern for startups or businesses with tight budgets.

  • Some users may feel the service requires initial adjustments and acclimation to align processes with the system.

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Showing 571-580 out of 854

CP

Chris P

08/04/20

4 out of 5

Great for small business owners

Describe the project or task the provider helped with: Helped organize and collect all my documents to provide accurate monthly monitoring What do you like best? Being able to hand off documents and getting questions back to complete What do you dislike? Would like the option of zoom or face to face meeting on a quarterly basis What problems are you solving with the provider? What benefits have you realized? Bench allows me the piece of mind to be able to know my ...

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SK

Steve Kuban

07/31/20

5 out of 5

This employee of Bench.co knew PPP…

This employee of Bench.co knew PPP inside and out! Her name is Mackenzie Ford, and she answered all my questions without any hesitation – and they were not easy ones because I had asked these questions to several other experts at five different companies (including two bank managers and their go-to's) who each had their share of ums and uhs and hesitations. But not Mackenzie at Bench.co. Her advice was given accurately without hesitation, almost as though she herself had written the rules. ...

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KS

Kevin Santana

07/30/20

5 out of 5

Best BookKeeping Company Out There! Ask for Nabeel Jagani.

I spoke with Nabeel Jagani who was so patient and caring in discussing my unique situation, and how to deal with the interaction between EIDL, PPP and PUA. His customer service was creme de la creme and I recommend Bench's bookkeeping services to anyone trying to have all their records neatly organized. They have a pool of information collected by full-time researchers that they can inform you with on every financial decision in these uncertain times of the pandemic.

CB

Chanelle Barnes

07/29/20

5 out of 5

I had a free 15 minute call with Mackenzie Ford

I had a free 15 minute call with Mackenzie Ford and she was absolutely AMAZING!! She helped me understand how the PPP applies for sole proprietors and loan forgiveness. I was so confused until I spoke with Mackenzie. Great service!! I highly recommend them.

SO

S.H. Oh

07/29/20

5 out of 5

AMAZINGLY resourceful and assuring.

AMAZINGLY resourceful and assuring.I had the free 15-min consultation with Russell M. and he was very insightful about EIDL and PPP loans to answer all of my questions about how to apply for them and how to use them for correct purposes. I highly recommend getting the consultation with any of the Bench accountants!

HM

Hugh McPherson

07/28/20

5 out of 5

This company needs more stars!

I have done many reviews but this company deserves 7 stars! Darien and his team have lifted the burden of accounting from my work and lessened my stress dramatically!!! They do what they say, have a great portal, and are always trying to help!

SP

salil pillai

07/23/20

4 out of 5

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SK

Scott K

07/14/20

5 out of 5

Attentive, Responsive and Proactive

Describe the project or task the provider helped with: ThirdSpace Inc. hired Bench to do monthly bookkeeping and help clean up our past books. What do you like best? Onboarding was very thorough, the UI is easy to follow. I like the concierge service level with an assigned team. Fast response to questions. They refer other services such as lenders for PPP. Nice year-end tax prep package and they were able to fix our 2019 books which were a total mess. What do you dislike? ...

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OI

Owner/Principal in Real Estate

07/12/20

5 out of 5

A priceless accounting solution

Describe the project or task the provider helped with: fully handles all our bookkeeping, the team is knowledgeable, professional and quick to respond What do you like best? automated service, everything works behind the scenes , available for consultation anytime on how to handle some expenses or investments or distributions What do you dislike? Some of the add on features and costs are extremely uncompetitive Recommendations to others considering the provider: Not ...

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BT

Brian Toner

07/10/20

5 out of 5

I had the pleasure of speaking with…

I had the pleasure of speaking with Russell. He went the extra mile thoroughly answering my questions. I was very impressed with his knowledge and his professionalism.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].