Bench Reviews in September 2026: User Ratings, Pros & Cons

DISCONTINUED

Would definitely recommend

I reached out to Bench to handle my ongoing bookkeeping work and was shocked and delighted when they were able to assist with my retroactive work as well - what a headache. I've done it all - expensive CPA, in-house bookkeeper, online software, doing it myself - NOTHING has worked like this. Truly the Uber of bookkeeping.

Hi I am a recent client at bench i just…

Hi I am a recent client at bench i just wanted to share my experience with you about Cameron Mann the project coordinator at bench.each time, no matter what the circumstances was, cameron always been kind, helpful, professional and understanding the urgency of the situation.I think in any organization these type of a employees must always be recognized and be rewarded.thanks

Awesome experience

Describe the project or task the provider helped with: Book keeping and accounting What do you like best? They communicate very well and keep me updated on the progress What do you dislike? No complaints so far. They communicate very well Recommendations to others considering the provider: I highly recommend their services What problems are you solving with the provider? What benefits have you realized? They solve accounting and book keeping issues. I have ...

Paige is amazing

Paige is amazing! She's informative, super helpful and made me feel at ease with the PPP process. I could not thank her enough!

Mackenzie A+

Mackenzie was very informed and thoughtful in her guidance. She provided good insights even in a short discussion without being pushy about Bench services.A+

Mackenzie was fantastic

Mackenzie was fantastic. She answered all of my questions and was very knowledgeable.

Extremely responsive and excellent user experience

Describe the project or task the provider helped with: Bench helps to support my business with accounting and management of finances. It has been crucial in understanding the health of my business while allowing time to focus on things that will continue to build my business. What do you like best? I love how easy it is to upload documents and communicate directly with my accountant. Communication is quick, timely and very responsive which helps in feeling like a valued customer. ...

Great company & culture + Great Assistance on PPP + EIDL

I worked with Bench accounting about two years ago and their customer service and the product are excellent. Unfortunately, my business uses the accrual accounting method, which Bench does not support yet. For my future ventures, I will be subscribing to their services.What I really like about Bench is that they truly care about small businesses. Even though I am not subscribed to their service for my current business, I was still able to connect with Russell and he walked me through the ...

Bench takes the headache out of Bookkeeping.

Describe the project or task the provider helped with: Bench.co has completely taken over my entire bookkeeping operation. With a direct connection to my bank, they categorize and keep full track of my journal entries and recreated my chart of accounts to make this more logical and organized. What do you like best? Direct bank connection. Automatic categorization, and quick questions and answers if they or I am stuck. What do you dislike? Receipt uploading does not attach ...

Excellent Service & Very Knowledgeable

I spoke to Russell seeking help with forgiveness of the SBA PPP loan and all I can say is, wow! I had been scouring the internet looking for the answers to my questions and I was always left empty-handed, but Russell was very knowledgeable, courteous, and even went the extra mile by following up to me through email. I received additional information and resources that thoroughly explained the steps to apply for PPP loan forgiveness, and that are easy to follow for sole proprietors. All in ...