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8.7

SpotScore

Bench

Bench Reviews in September 2026: User Ratings, Pros & Cons

DISCONTINUED

Simplify your business bookkeeping with Bench.

4.8

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Bench Reviews & Ratings

4.8

Excellent

Based on 774 ratings & 854 reviews

Are you using Bench?

Rating Distribution

Excellent

(773)

Very Good

(50)

Good

(10)

Poor

(4)

Terrible

(17)

Spotsaas Editor’s POV

Bench Accounting is best suited for small business owners who can commit to a monthly subscription starting around $150–$400 depending on transaction volume. Before shortlisting, verify that your bank and payment processors are in Bench's integration list—while coverage is broad, some regional or niche payment systems may not sync automatically, requiring manual ...Read more

Bench pros and cons

  • Dedicated bookkeepers offer personalized financial support and handle tasks promptly.

  • Onboarding is straightforward and the interface reduces the complexity of bookkeeping and tax filing for small business owners.

  • Automates transaction categorization and integrates payment accounts for real-time financial visibility.

  • Detailed financial reports and performance data are available for business decision-making.

  • Costs may be a concern for startups or businesses with tight budgets.

  • Some users may feel the service requires initial adjustments and acclimation to align processes with the system.

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Showing 281-290 out of 854

RZ

Rebecca Zaccardo

01/26/22

5 out of 5

What a wonderful product!

I have had a wonderful experience with Gusto, thus far. The quality of the service, for the affordable cost, is a wonderful solution for any growing business. The user interface is super easy to understand and their support is AWESOME. Definitely a wonderful product!

MM

Mike Murphy

01/26/22

5 out of 5

Impressed FIVE STAR

Great customer service! Super quick to respond. Natural choice for any small biz

DP

Daniel Park

01/26/22

5 out of 5

The onboarding was efficient and easy

The onboarding was efficient and easy. The support staff and how it’s sequenced is awesome. I’m looking forward to having an ‘automated’ bookkeeping and tax filing service for our law firm so our lawyers can focus on lawyering.

M

MW

01/20/22

5 out of 5

The team at Bench has been great

The team at Bench has been great! Highly responsive and willing to answer any questions I've had. Highly recommended for those looking to outsource this area of their business operations without bringing in full time staff.

KB

Kathy Brown

01/16/22

5 out of 5

Kit and Stef are five star team members

Kit is an outstanding salesperson with comprehensive product knowledge and superior customer service and support skills. Stef supported us on the back end and was professional, responsive and also had outstanding customer service skills. Our experience with Bench was amazing!

LM

Laurelle M

01/11/22

5 out of 5

"Easy peezy!"

Describe the project or task Bench helped with: Bench makes it easy to complete monthly bookkeeping tasks. What do you like best about Bench? Their client portal allows me to enter information seamlessly. What do you dislike about Bench? There have been a couple times that I've spotted minor bookkeeping errors (only in the beginning when I've had my personal expenses mixed with business), but the team is very quick to correct the errors if you point them out. If you have minimal bookkeeping ...

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AU

Anonymous User

01/04/22

5 out of 5

"Grateful for Bench"

Describe the project or task Bench helped with: Bench has been so helpful with my bookkeeping needs. The tracking and reporting help me tremendously so that I can focus on the essential requirements of my business. What do you like best about Bench? I love that I can log in at any time and get a snapshot. I can run reports as I need them. All the financials are there at my fingertips. It is an excellent resource for me. What do you dislike about Bench? Sometimes plaid doesnt work right, or ...

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YM

Yulia Marynik

12/20/21

5 out of 5

Amazing Experience with BenchRetro

Amazing Experience with BenchRetro - they had to go back and redo all the bookkeeping for 2019 and 2020 for both of our businesses. The team also suggested us a company that helps to resolve any past tax issues. So now our books are very easy and taxes are filed and clarified. Great Communication, very detail oriented. It was a pleasure working with the team.

G

Gerald “Gary” Bock

12/16/21

5 out of 5

Very helpful end of year tax advice.

Date of experience: December 17, 2021

H

Hilary

12/12/21

5 out of 5

I have been searching for 6 years to…

I have been searching for 6 years to get an accounting/bookeeping team to do their job without making me do everything 2 or more times while they did almost nothing. They got my books together in time when 2 other acountant firms failed to reply or do their job correctly. Glad I found them, they saved me from beign late. They have a better way to send statements and forms. A much fater and easier way. Hilary OHare

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].