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Bazaarvoice - New SaaS Software

Bazaarvoice Reviews in May 2025: User Ratings, Pros & Cons

Empower your brand with customer-generated content.

3.8

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Bazaarvoice Reviews & Ratings

3.8

Very Good

Based on 502 ratings & 529 reviews

Rating Distribution

Excellent

(324)

Very Good

(149)

Good

(29)

Poor

(8)

Terible

(19)

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Showing 81-90 out of 529

AU

Anonymous User

05/11/23

4 out of 5

"Great for gathering reviews"

What do you like best about Bazaarvoice? I have enjoyed working with Bazaarvoice to help gather and own reviews. I enjoy using their portal to access the reviews gather. What do you dislike about Bazaarvoice? Understanding how to syndicate two logos under one corporation. However, the issue was fixed with the help of customer service and my AM. What problems is Bazaarvoice solving and how is that benefiting you? collecting organic reviews

LA

Lucy A

05/11/23

4 out of 5

"Great product & insights platform"

What do you like best about Bazaarvoice? Insights tool is a great way to mine information about our shoppers What do you dislike about Bazaarvoice? Wish there was an easier way to audit/ensure all reviews are on our retailer site What problems is Bazaarvoice solving and how is that benefiting you? Helps us to improve our content on retailer sites & drive conversion

LA

Lucy A

05/11/23

4 out of 5

"Great product & insights platform"

What do you like best about Bazaarvoice? Insights tool is a great way to mine information about our shoppers What do you dislike about Bazaarvoice? Wish there was an easier way to audit/ensure all reviews are on our retailer site What problems is Bazaarvoice solving and how is that benefiting you? Helps us to improve our content on retailer sites & drive conversion

AU

Anonymous User

05/11/23

4 out of 5

"Great for gathering reviews"

What do you like best about Bazaarvoice? I have enjoyed working with Bazaarvoice to help gather and own reviews. I enjoy using their portal to access the reviews gather. What do you dislike about Bazaarvoice? Understanding how to syndicate two logos under one corporation. However, the issue was fixed with the help of customer service and my AM. What problems is Bazaarvoice solving and how is that benefiting you? collecting organic reviews

AU

Anonymous User

05/11/23

4 out of 5

"Good for accessing more reviews"

What do you like best about Bazaarvoice? As a retailer, you can use Bazaarvoice to access product reviews from brands you carry, increasing the amount of reviews on your site What do you dislike about Bazaarvoice? Depending on the platform, integration is not always straightforward What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice helps with managing a reviews collection program as well as giving access to a syndicated reviews network. It also lets you ...

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AW

ada w

05/11/23

4 out of 5

"Product is good /impementation was difficult"

What do you like best about Bazaarvoice? The ability to collect and syndicate authentic reviews What do you dislike about Bazaarvoice? The process of setting up the platform on my site was long What problems is Bazaarvoice solving and how is that benefiting you? authentic review collection from consumers

NA

Naomi A

05/11/23

3.5 out of 5

"BV: is great but sometimes it just feels old school"

What do you like best about Bazaarvoice? Great team that are supportive and great team mates Functionlty works well and quite flexible What do you dislike about Bazaarvoice? UX in back office For our prouduct they don't have relevant companies to use syndication tool What problems is Bazaarvoice solving and how is that benefiting you? Guding customers when buying a new product

RA

Rafiah A

05/11/23

2 out of 5

"Review for Bazaarvoice"

What do you like best about Bazaarvoice? The summits and the webinars about various topics What do you dislike about Bazaarvoice? The volume of emails that dont provide value What problems is Bazaarvoice solving and how is that benefiting you? Understanding how to leverage various social channels and trends

RA

Rafiah A

05/11/23

2 out of 5

"Review for Bazaarvoice"

What do you like best about Bazaarvoice? The summits and the webinars about various topics What do you dislike about Bazaarvoice? The volume of emails that dont provide value What problems is Bazaarvoice solving and how is that benefiting you? Understanding how to leverage various social channels and trends

AU

Anonymous User

05/11/23

1 out of 5

"Limited grocery retailer syndication"

What do you like best about Bazaarvoice? Platform is easy to use - easy to export reviews from the dashboard and relatively smooth syndication to retailer What do you dislike about Bazaarvoice? Only syndicate to 1 retailer, despite being told that another retailer would be onboarding. Renewal negotiations have been challenging and large increase in costs. What problems is Bazaarvoice solving and how is that benefiting you? Syndicate ratings and review to retailer website