Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"Never miss another customer question"

What do you like best about Bazaarvoice? Trying to find, organize and answer every customer question and review across multiple sales channels can be daunting if not impossible. I used to look at x amount of items each day on certain channels to make sure i would touch on all items at least once through out a week. Add in a vacation day and you may not get to a question in close to two weeks. The customers of today want answers now. Since implementing Bazaarvoice we do not miss any ...

"Answer your customers questions with ease!"

What do you like best about Bazaarvoice? I love this service! Customers can ask questions about the products that are being sold online, and you can just respond right from the Bazaarvoice website. You don't have to go to the retailers website or anything. This also gives you full access to your product reviews, so if you receive a negative review, you can reach out and see if there is something that was fallen short on. What do you dislike about Bazaarvoice? The notifications of the ...

"Makes it so much easier for team collaboration on Instagram"

What do you like best about Bazaarvoice? I use Curalate primarily for it's Instagram and Pinterest-scheduling tools (mainly Instagram). I really like that you can just drag and drop images into the "library" without having to schedule them right away. That way, you can do it in batches instead of 1 at a time (for instance, first find all photos, then write all deks, etc.) What do you dislike about Bazaarvoice? The analytics page just looks outdated. I feel like there's a better way to ...

"Makes it so much easier for team collaboration on Instagram"

What do you like best about Bazaarvoice? I use Curalate primarily for it's Instagram and Pinterest-scheduling tools (mainly Instagram). I really like that you can just drag and drop images into the "library" without having to schedule them right away. That way, you can do it in batches instead of 1 at a time (for instance, first find all photos, then write all deks, etc.) What do you dislike about Bazaarvoice? The analytics page just looks outdated. I feel like there's a better way to ...

".Well designed app with great customer support"

What do you like best about Bazaarvoice? The customer support is superb. I was having a problem with their mobile site at first but after contacting the customer support number I was quickly guided through the process. What do you dislike about Bazaarvoice? The price is a little too high for my needs. I wasn't able to keep the service due to how high their fee is. Recommendations to others considering Bazaarvoice: Highly recommend requesting a demo. What problems is Bazaarvoice solving and ...

"Best in class"

What do you like best about Bazaarvoice? BazaarVoice continues to innovate their product to keep up with the needs of their customers. I love how the star ratings now show in Google search results, the ability to allow reviewers to re-submit a rejected review, and the ROI beacon to tie reviews back to impact on sales. What do you dislike about Bazaarvoice? I can't think of a specific example right now. What problems is Bazaarvoice solving and how is that benefiting you? We use reviews to ...

"Bazaarvoice = User Generated Content"

What do you like best about Bazaarvoice? Bazaarvoice has several features that rate highly for our implementation. The review alert and notifications keep us informed of trends with our product bank and also help our customer service team respond to customers' negative reviews, which also means faster complaint resolution. The ability to control and design the look of the reviews and the features available through the Workbench make maintenance easy and relatively pain-free. The very fact ...

"Good, not great"

What do you like best about Bazaarvoice? My company's products are sold by a huge range of retailers/dealers, and we've long recognized the value of having a presence in product reviews. Bazaarvoice's format makes responding to product reviews a much simpler and more efficient process. Reviews are fed to you in a work list, so you don't have to visit each retailer's website to respond. Branded responses to reviews (and product questions) also makes them standout so customers looking for the ...

"Good, not great"

What do you like best about Bazaarvoice? My company's products are sold by a huge range of retailers/dealers, and we've long recognized the value of having a presence in product reviews. Bazaarvoice's format makes responding to product reviews a much simpler and more efficient process. Reviews are fed to you in a work list, so you don't have to visit each retailer's website to respond. Branded responses to reviews (and product questions) also makes them standout so customers looking for the ...

"Use your customers voice to bring in business."

What do you like best about Bazaarvoice? I love that you can encourage your customers to review products and share the experiences. This allows new customers to be able to get a valuable insight on a product they are considering. Who wouldn't want a heads up on a product before they spend money on it? What do you dislike about Bazaarvoice? I wish this system worked with others. As an alternative I wish they could expand the program in incorporate more. Tracking of the products being ...