Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"Indigo Employee"

What do you like best about Bazaarvoice? I like the different offerings Bazaarvoice has for serving customer reviews up to our site. I don't think we are currently taking advantage of everything they can do for us but I see lots of potential when we do. What do you dislike about Bazaarvoice? I don't really like the reporting that is offered up in the workbench. I don't think you can get really in depth with it as some would like to to make decisions on the health of our review program. What ...

"Best there is"

What do you like best about Bazaarvoice? It is so easy for our customers to leave product reviews; we've garnered hundreds of reviews that we've been able to leverage on our social sites for promotion. Their workbench is easy to work with for reporting. What do you dislike about Bazaarvoice? Haven't had any issues with their platform. They provide a great service and their team is great to work with. What problems is Bazaarvoice solving and how is that benefiting you? Our product is of a ...

"Great Tool For Syndication"

What do you like best about Bazaarvoice? The syndication to other sites is the best part about Bazaarvoice. Having our review post automatically to our partner's ecommerce sites is key. What do you dislike about Bazaarvoice? It's expensive and less agile than competitors like YotPo. Recommendations to others considering Bazaarvoice: If syndication is big for you, Bazaarvoice is key. What problems is Bazaarvoice solving and how is that benefiting you? Gathering reviews and feedback from ...

"BV is the best in the biz"

What do you like best about Bazaarvoice? I like the syndication feature best since it allows all reviews to show across all retailers. It's very easy for me to communicate with customers when they ask questions on our retailers' sites. I used to have to go digging on individual sites in order to respond. What do you dislike about Bazaarvoice? I don't like how expensive it is compared to others. There is value in the price, but I'm not sure it justifies being thousands of dollars more per ...

"Love BV!"

What do you like best about Bazaarvoice? Network is top notch and covers our core customers. The team is also great to work with, accommodating to our needs and always does whats best for their clients. What do you dislike about Bazaarvoice? Time zones have been a struggle in the past - and matching/syndicating at retailers has kept up with changing landscape of pack sizes What problems is Bazaarvoice solving and how is that benefiting you? bringing authority to our products is key and ...

"Part of the team"

What do you like best about Bazaarvoice? The support we receive and the manner in which our concerns are handled. What do you dislike about Bazaarvoice? I'll let you know when I find something, lol. Recommendations to others considering Bazaarvoice: Keep doing what you're doing. What problems is Bazaarvoice solving and how is that benefiting you? Syndicated reviews, sharing consumer experiences across numerous markets.

"Excellent Service and Technical Team"

What do you like best about Bazaarvoice? The implementation of bazaarVoice was well supported by knowledgable team from BazaarVoice What do you dislike about Bazaarvoice? Only negative was staff leaving during implementation, but I guess that can't be helped. What problems is Bazaarvoice solving and how is that benefiting you? Creating user generated content on our websites, we now have lots more user generated content on our site thanks to bazaarVoice

"User Generated Content with EASE"

What do you like best about Bazaarvoice? I like the tools Bazaarvoice provides that can show us real time reporting, YoY reviews and rating scores, as well as making it easy to find specific reviews. The workbench is a tool we use at least weekly and is invaluable. What do you dislike about Bazaarvoice? I do wish we would have had a working overview of the back end applications that power the actual review forms on brand sites. This is something that is easier once an overview is done so as ...

"Good service and price has been frozen for 6 years so good value"

What do you like best about Bazaarvoice? Very responsive to issues. Software and platform simple to use. A recognised brand. Best practices for collecting reviews and ratings What do you dislike about Bazaarvoice? The reporting can be cumbersome. Some of your moderators are over zealous. Would like more flexibility re page designs and PIE designs Recommendations to others considering Bazaarvoice: Good product although you need to have sufficient in house resource to manage this and get all ...

"Fantastic medium to communicate with consumers"

What do you like best about Bazaarvoice? The ability to respond to questions and reviews to better educate our consumers to the products we offer What do you dislike about Bazaarvoice? There are times the notification to respond is delayed by days. I feel this is does not benefit the consumer as they have to then wait for my company to respond. What problems is Bazaarvoice solving and how is that benefiting you? We are able to educate consumers to the proper use and application of our ...