Basis Reviews in June 2026: User Ratings, Pros & Cons

Great Customer Service

What do you like best? The customer service team is willing to help out with issues both large and small. The team also cares about our success as well as the success of our clients. What do you dislike? Reporting and forecasting seems to still be a challenge ... would love to see both available and improved. Recommendations to others considering the product: It is a user friendly DSP platform with great customer service. What problems are you solving with the product? What benefits ...

Great User Experience!

What do you like best? The best attribute about Basis is the ability to target granularly. What do you dislike? My least favorite attribute about Basis is the ambiguity of geo targeting. Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? We are able to effectively drive successful programmatic campaigns for our clients.

Leanring a lot and getiing educated about digital sleling platforms,

What do you like best? How easy it is to get help if you need it. What do you dislike? I am very confused about the terminology. I wish there was an easier way to learn this terminology! Recommendations to others considering the product: User friendly and great staff! Always available for help to meet your needs. What problems are you solving with the product? What benefits have you realized? Easy way to manage client needs.

Social Marketing nerd finally appreciates programatic thanks to Basis

What do you like best? Primarily I am a social media marketing expert. I never really paid that much attention to programatic display. But when my company began migrating to Basis and I started learning about all of the capabilities to target, re-target, and reach new audiences - I was floored. Now programatic display advertising and re-marketing have become important components in my overall digital sales funnel. Our Customer Success Manager at Basis, Michael Sammut was instrumental ...

Great User Experience!

What do you like best? The best attribute about Basis is the ability to target granularly. What do you dislike? My least favorite attribute about Basis is the ambiguity of geo targeting. Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? We are able to effectively drive successful programmatic campaigns for our clients.

Leanring a lot and getiing educated about digital sleling platforms,

What do you like best? How easy it is to get help if you need it. What do you dislike? I am very confused about the terminology. I wish there was an easier way to learn this terminology! Recommendations to others considering the product: User friendly and great staff! Always available for help to meet your needs. What problems are you solving with the product? What benefits have you realized? Easy way to manage client needs.

Social Marketing nerd finally appreciates programatic thanks to Basis

What do you like best? Primarily I am a social media marketing expert. I never really paid that much attention to programatic display. But when my company began migrating to Basis and I started learning about all of the capabilities to target, re-target, and reach new audiences - I was floored. Now programatic display advertising and re-marketing have become important components in my overall digital sales funnel. Our Customer Success Manager at Basis, Michael Sammut was ...

Great results, Great service, Great partner

What do you like best? The level of service in comparison to typical providers is extremely valuable, as there is always someone to check in on performance, provide suggestions, dig deep into research and answer any and all questions. What do you dislike? We ran into a problem with not being able to build a lookalike campaign with their self service model but true to their service they created the campaign for us in their managed platform so we could meet our goals and client ...

Great results, Great service, Great partner

What do you like best? The level of service in comparison to typical providers is extremely valuable, as there is always someone to check in on performance, provide suggestions, dig deep into research and answer any and all questions. What do you dislike? We ran into a problem with not being able to build a lookalike campaign with their self service model but true to their service they created the campaign for us in their managed platform so we could meet our goals and client ...

Great Customer Service

What do you like best? The customer service team is willing to help out with issues both large and small. The team also cares about our success as well as the success of our clients. What do you dislike? Reporting and forecasting seems to still be a challenge ... would love to see both available and improved. Recommendations to others considering the product: It is a user friendly DSP platform with great customer service. What problems are you solving with the product? What ...