Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Basecamp is great

What do you like best? Basecamp is user-friendly and keeps me accountable to all tasks in my day. What do you dislike? I can't think of anything I dislike. I like that it keeps everything organized and complete. What business problems are you solving with the product? What benefits have you realized? Organization and accountability.

Solid team working tool

What do you like best? I like the ease of communicating with my coworkers. What do you dislike? I dislike the interface as I sometimes found it hard to navigate between communication threads. Recommendations to others considering the product Make sure you keep communication threads organized and it is easy for them to spin out of control. What business problems are you solving with the product? What benefits have you realized? We were using Basecamp to manage a large workforce at ...

I used for a project in college. It is a helpful tool to compile information in one spot.

What do you like best? It is easy to navigate and great at simplifying task lists. It is helpful to manage each other's calendars and know where tasks currently stand. The system is user friendly and in a glance I am able to find the status of each subproject of the main objective. What do you dislike? I cannot think of anything off of the top of my head. What business problems are you solving with the product? What benefits have you realized? We try to manage task lists and ensure ...

Basecamp seems to be a fairly useful collaberation tool.

What do you like best? Basecamp makes it easier to keep track of projects than using email and a shared folder somewhere in the cloud. I have used it for a couple of projects I have been a part of as an end user. I have never used it as an admin so I really did not get a chance to dig deeper into its functionality. It seems pretty easy to add files and comment on things. What do you dislike? There is nothing specific I dislike about Basecamp. It could be a little more user intuitive. ...

Bad search, not intuitive, but cheap

What do you like best? It's cheap and it is already integrated into my system What do you dislike? Bare minimum provided to get by. The interface is confusing and not intuitive. The search function doesn't work very well. Recommendations to others considering the product Run through a trial and make sure the features and layout are as you want them to be. The search function is highly problematic and the user interface is not very intuitive. There are many layers of menus that have ...

Better than tracking projects with emails!

What do you like best? Having discrete places for each project to live. Easy to navigate through notes, documents, updates, to-dos and conversations that all center around the actual task. The reduction in emails is amazing and you never have to search through your inbox for where a project stands! What do you dislike? Sometimes I find myself wishing I had more control over the structure of projects/sub-projects. Recommendations to others considering the product Just get started and ...

Basecamp 3 makes tracking team and project todos so much easier

What do you like best? I love the ability for team members to collaborate on creating a project's todo lists and then assigning those todos to various team members. Basecamp 3 makes it so much easier to stay organized about what is on your team's "front burner" each week. What do you dislike? I wish Basecamp allowed for greater granularity in todo lists (e.g., creating a sub todo list for a specific todo item, similar to what Asana does. Recommendations to others considering the ...

The benefits of basecamp

What do you like best? Basecamp is a very organized project management tool that you can share with the entire project team. You can attach files, send notifications, assign tasks, place a work schedule and indicate when you have already done those tasks. Easy to use. It is important to use this tool to have greater control and deliver a quality product. What do you dislike? I would like to have an offline version, so I do not depend on the internet to work. It would also be ...

It's a great tool to stay on top of all projects, people, and moving parts.

What do you like best? Support team is the best. Highly responsive and friendly. Good customer service. What do you dislike? Sometimes it's easy for certain messages to get buried down too far in a thread. Also, the Search results could be better at grabbing relevant terms, projects, threads, etc. What business problems are you solving with the product? What benefits have you realized? It's easier to track all the moving parts of a project so details don't slip through the cracks. ...

Basecamp Provides Transparency for Teams

What do you like best? Basecamp allows teams to see everything that's happening on projects across the office, whether they work in the same building or are spread across the globe. It has helped our marketing team make connections between projects that we would not have otherwise made (for example, a video is being produced that could be versioned for social in great ways we hadn't initially planned. It also allows VPs the 30,000 foot view of all projects, keeping them informed without ...