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9.5

SpotScore

Basecamp - Project Management Software

Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Effortless collaboration for seamless project management.

4.19

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Starts from $15 / user / month when monthly

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Basecamp Reviews & Ratings

4.19

Very Good

Based on 2722 ratings & 2783 reviews

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Rating Distribution

Excellent

(1549)

Very Good

(864)

Good

(265)

Poor

(76)

Terrible

(29)

Spotsaas Editor’s POV

Basecamp stands out as a reliable and intuitive project management platform, consistently praised for its simplicity, user-friendliness, and ability to streamline team collaboration. Its straightforward interface ensures accessibility for users of all technical backgrounds, while core features like to-dos, file uploads, real-time chat, and automatic notifications ...Read more

Basecamp pros and cons

  • Simple interface that beginners can adopt quickly without training.

  • Centralizes documents, tasks, and communications in one place.

  • Real-time communication, task assignments, and notifications keep teams aligned.

  • Works well for remote and hybrid teams managing tasks across locations.

  • Customization options for file storage and integrations are limited for advanced users.

  • Lacks advanced reporting and kanban customization that power users expect.

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Showing 2011-2020 out of 2783

A

Anonymous

04/13/17

5 out of 5

Great Task Management Tool for Projects

What do you like best? Divide a project into tasks, assign tasks to people, follow progress, be notify when tasks are updated (on Mac desktop, iPhone, iPad, Apple Watch. What do you dislike? No negative point for this tool. It just works. Recommendations to others considering the product This is a very easy to use, pertinent and useful tool to manage projects and tasks. The communication between teammates is quick and efficient. The user interface is fun and nice. What business ...

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A

Anonymous

04/12/17

5 out of 5

Great For Keeping Information Together

What do you like best? Basecamp gives a central location to store all aspects of a product while also giving the ability to set tasks and due dates for a small or large team. What do you dislike? Sometimes I find the user interface to be a little finicky when downloading or trying to view all of the files in a project. Also I don't know how many times I've missed the upload confirmation button and walked away without realizing files weren't actually uploaded. Recommendations to others ...

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A

Anonymous

04/12/17

5 out of 5

Useful for internal and external business partners

What do you like best? In my opinion, the best feature of Basecamp was the ability to invite external business partners to be part of projects going on internally without having to give them a company email address. This was especially useful when dealing with our direct mail program. We could set up a project for each mailing to go out and our staff could add their comments and upload their files, but we were also able to invite all the folks at the direct mail and data segmentation ...

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A

Anonymous

04/12/17

0.5 out of 5

Terrible software with a lot og GUI gimmicks that are just in the way

What do you like best? Nothing! It was confusing me all the time, and it was really bad expirience to use it What do you dislike? Basically everything, GUI usage, too much details which render app unusable and you easily miss important things Recommendations to others considering the product Basecamp 3 is worse in every thing I mentioned What business problems are you solving with the product? What benefits have you realized? I used it for software development as quality ...

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A

Anonymous

04/12/17

3 out of 5

Basecamp for Remote Working

What do you like best? Sharing data between lost of virtual employees makes this software very useful. What do you dislike? The interface does not look very professional. It is too bright and colorful. What business problems are you solving with the product? What benefits have you realized? how to connect people who are virtually working

A

Anonymous

04/12/17

4 out of 5

Best Software for Team Projects

What do you like best? It's easy to communicate through this software with any partners on a project. You can quickly upload and share files throughout your team. It's got a very simple look that's easy to understand. What do you dislike? I wish that the appearance of the software was a little more clean. Something about the way it looks makes me think of how websites appeared ten years ago. I understand that they're trying to make it simple to navigate but it could use a facelift. ...

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A

Anonymous

04/11/17

4 out of 5

Does the job for not a lot of money

What do you like best? keeps track of multiple projects, tasks within the project, assignment of tasks, completion of tasks. Simple and easy to use. Multiple Users with different levels of management. We have 40 employees managing the projects of 175 clients with ease at a very affordable price What do you dislike? The only real complaint that I have is that it is not easy to create a bird's eye view of all the tasks due in any one day. It also is a little cumbersome but I think that ...

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A

Anonymous

04/11/17

4 out of 5

Great project management software

What do you like best? I love getting summaries of what's going on with our projects through email summaries. The notification features also help to know what's going on with a large project, and I like being able to filter through by keyword. What do you dislike? It's a little overwhelming at first to get the hang of it. I used to work at a software company and I and the other members of my marketing team had issues figuring out certain features for several months. Recommendations ...

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A

Anonymous

04/11/17

4.5 out of 5

i love basecamp

What do you like best? the ease of use, the how to video, and the fact I can use it on my laptop and mobile device to stay connected. What do you dislike? sometimes when using the app I notice it hasn't updated itself from the online version this makes it difficult to stay connected What business problems are you solving with the product? What benefits have you realized? I can connect with colleges no matter what state they are in. when scheduling interviews this is important

A

Anonymous

04/11/17

5 out of 5

Great resource for tracking projects & communicating

What do you like best? I like that you can upload/email files and discussions straight from your email. It is useful for the agency that you can share project templates. I like that the template can be shared with multiple users. What do you dislike? I have not found something that I do not like, yet. I am constantly learning new features about the platform. Recommendations to others considering the product Basecamp is a great tool to track progress and to store client information ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].