Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Basecamp 2 vs 3

What do you like best? Both versions are great at keeping users on track to complete to-dos, keeping track of files and communication, and providing visibility into workloads. But after using both versions concurrently, Basecamp 2's calendar functionality is easier to use than Basecamp 3's. It may be a case of getting used to 3's calendar--but the office prefers #2. What do you dislike? Not being able to talk to a sales rep when we were considering other products (Basecamp doesn't use ...

Project management

What do you like best? Simplicity, and ease of use. I liked that many people can access and see progress What do you dislike? I would love to see it work with other CRM systems to make it a little simpler to assitn tasks What business problems are you solving with the product? What benefits have you realized? Program assignments and project tasks

helps keep me on task

What do you like best? I love that theres a landing page where I can see what's pending. So many discussions going on so it's easy for me to see what needs to be done and work on them. My teammates also are able to see what's being worked on. What do you dislike? Sometimes I miss notifications, but it's not really anything that's the site's fault Recommendations to others considering the product helps delegate tasks What business problems are you solving with the product? What ...

Makes Everything Easier

What do you like best? We use Basecamp to manage our law firm's caseload the way a software development team would use it for project management. It makes everything easier. What do you dislike? I wish there was a way to integrate it with our practice management system so that we could unify the client record. Recommendations to others considering the product Try it. You won't be disappointed. What business problems are you solving with the product? What benefits have you ...

Great tool to collaborate with a large team

What do you like best? I like the ease of use when you get inside the tool to see who is working on what and read the available notes on the progress. What do you dislike? The alerts and notifications can often be annoying. Like any other project management tool, if a project shifts or is updated, it can often become a manual process to set that up again in the tool. Recommendations to others considering the product Before you purchase any project management tool, think through ...

Does the trick even though it's a little wonky to navigate

What do you like best? Cost-effective Able to organize projects into different tasks and to-do lists and assign them to different individuals What do you dislike? Sometimes the navigation isn't very intuition. Where you'd expect to be able to drill into something, you can't and have to go back home and get there the round-about way. You can't create recurring milestones - have to enter them one by one or in bulk mode. Recommendations to others considering the product Support ...

Simple but solid task management for teams

What do you like best? Basecamp is really great for managing simple projects in a team. What do you dislike? Basecamp is limited. It's far from a full waterfall task system. It's good for simple projects on small to medium teams. Once you get into a big project with lots of people involved it becomes a burden. Recommendations to others considering the product Just keep in mind that it's basic and not made for large scale enterprise-level projects. What business problems are you ...

Basecamp is great for our needs!

What do you like best? Since my company is virtual, we use Basecamp internally to post updates.By using the templates function, I can easily create multiple pages for our various external clients. Our clients utilize discussion threads to communicate with me, the to-do list function to meet deadlines, and upload required documents. It's also an easy way to reach out to all team members. What do you dislike? I would like to be able to pin threads to the top of pages or re-arrage/group ...

Better than I expected. It grows on you.

What do you like best? I am one who used to think Basecamp isn't a 'real' project management app because it doesn't have all the features of traditional project management like Gantt charts, resource leveling, and all that stuff. So I tried some that do and then noticed most of those features don't actually get used that much after the initial excitement wears off. The problem with a lot of that is that you end up spending a lot of time with the project management toy and less time on the ...

Simple Software: Good & Bad

What do you like best? The UI is very clean and simple. There aren't a bunch of menus to jump through and it is extremely easy for anyone to get started in it with only minor training (sometimes none at all. In Basecamp 3 you can assign multiple people to a single task (not in previous versions. There is no limit on number or projects or users in the system. What do you dislike? Some of it is too simple and I crave more customization options, especially as an administrator. Most client ...