Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Basecamp at Work

What do you like best? Basecamp provides organization, clarity, and clear deadlines for projects no matter the group size. Also, easy to communicate with individuals by tagging them or including them in the notifications. What do you dislike? I wish it had additional proofing tools or integration with other programs. Recommendations to others considering the product Make sure everyone on your team understands the reason and how to use Basecampz What business problems are you ...

Great tool for managing projects

What do you like best? It is a great place to store data and files needed for certain projects. There are a number of tools that are useful when managing projects. What do you dislike? Notifications can be difficult to manage, in addition I would like to see some templated projects or notifications. Recommendations to others considering the product This is a good repository for data, however the use of notifications could be much better. In addition without using google sheets ...

Good for managing projects and board management. A bit clunky.

What do you like best? I like the notification system and the ability to store projects What do you dislike? The document review/upload process. It would be helpful to have options to edit documents live similar to google docs or to have locked documents. Recommendations to others considering the product Consider the number of people on your projects when you manage them. What business problems are you solving with the product? What benefits have you realized? Non-profit board ...

Basecamp

What do you like best? Easy to use. Very intuitive. Updates in realtime and date stamps. What do you dislike? The conversation chain sometimes takes a while to navigate through. What business problems are you solving with the product? What benefits have you realized? Streamlining the process when building a web site.

We use it for collaborating with multiple internal groups and an external B2B partner for develpment

What do you like best? The interface is easy to use and all parties get email alerts from it throughout the day with updates. Code is also shared with it easily. Since there are many updates to versions sometimes multiple times per day, this acts as an easy way to share. What do you dislike? I've had issues resetting my password in the past. Never seemed like an easy endeavor when it should be. Could have been issues with my company's admins, but they were very willing to help and we ...

Great software to keep everyone on the same page

What do you like best? The ease of use and UI was the best features of the Basecamp software What do you dislike? Nothing really to dislike - worked seamlessly with our team of 8 What business problems are you solving with the product? What benefits have you realized? We were trying to solve multiple task lists within our company. Basecamp allowed us to centralized all projects so everyone would have visibility and could react quickly to any outstanding items.

Using it for ~2 years, great for collaboration

What do you like best? Everything is at one place and anyone from the team can update project related docs anytime. What do you dislike? Needs some improvements like more features for 3rd party apps; more editing options; Also, more security is always welcome; Recommendations to others considering the product Best tool if you have team members at various locations and need to update all project related items on daily basis. What business problems are you solving with the ...

great for keeping everyone on the same page

What do you like best? I liked how no matter what department we worked in--or our location--we could all collaborate on a project together & see real-time updates. What do you dislike? Nothing really comes to mind at the moment. Recommendations to others considering the product Great for managing big, multi-project teams. What business problems are you solving with the product? What benefits have you realized? We needed to have people from all different kinds of disciplines ...

Perfect Project Management Tool

What do you like best? I use Basecamp to manage over 100 remote contractors. Instead of a mess of email threads, I can use Basecamp to post important documents, messages, and set to-dos. Contractors can check-in weekly with required weekly posts, and I can easily ping them with specific questions and tasks. The applause function is great and a good tool to use to ensure that messages are actually read and understood. What do you dislike? The only thing I dislike about Basecamp is the ...

Great collaboration tool

What do you like best? It is a great way to communicate and keep long-form discussions in one place. What do you dislike? No sorting of comments chronologically, not great for keeping track of current task progress or visualizing projects. What business problems are you solving with the product? What benefits have you realized? Collaboration, in-line communication across multiple time-zones and countries.