BambooHR Reviews in September 2026: User Ratings, Pros & Cons

Just the basics and support is never easy.

PROS & CONS What are the best aspects of this product? For going from spreadsheets to your first HRIS, Bamboo might be ok for you. What aspects are problematic or could work better? Very simple functionality, HR professionals and HRIS Analysts have worlds of issues. It's just a data base, and highly customizable and therefore they don't let you make any configuration changes yourself. Since it is geared toward very small orgs they assume that no one with any technical knowledge is ...

Bamboo HR is very intuitive and easy to use. Things are where you feel like they should be.

What do you like best? I didn't realize how streamlined Bamboo HR was until I participated in demos for some competitors and found them to be very "clunky." Also, the Bamboo team has partnered with me to create new, more functional reports including turnover by department. I love that they offer month to month billing as well. What do you dislike? Their applicant tracking system was not robust enough to meet our needs. Other than that, everything else has been great. Recommendations ...

A Simple Software To Know What's Going On In Your Company

What do you like best? It is a very simple software where a company can display lots of information. We use it at my current role to book time off or check our organizational chart or news feed etc What do you dislike? There's nothing I dislike so far about this software. Perhaps the fact that some information will appear on the screen that I wish to hide just in case I open this site on a public place and someone is picking over your shoulder. Recommendations to others considering ...

Simple, easy to navigate and changes are so easy

What do you like best? I like the time savings, the customization and the simplicity of the tool. Our managers have struggled to keep documentation in one concise place and BambooHR makes it so easy. What do you dislike? I would like to see additional payroll functionality - however I understand that the company is still very young and just recently offering payroll. Recommendations to others considering the product Do your research with other HRIS vendors. Some of them offer an ...

One Happy HR Department

What do you like best? The reporting feature is terrific. Very easy to navigate and self- learn. What do you dislike? Just a few custom fields had to be built for our unique company. Also, it seems they are biting off more than they can chew. We added the ATS recently and noticed a significant amount of promises made but very few promises kept. We've done several webinars with them and take away valuable information but when it comes time to do those things - it just doesn't work. ...

BambooHR Makes our job so much easier

What do you like best? We love being able to send forms to employees directly from the system, capture their data and signature, and store it all right there. It's also great to track employees' training and assets. What do you dislike? We have a difficult time getting employees' to notify us of changes to their info, so sometimes the info is out of date or incorrect. What business problems are you solving with the product? What benefits have you realized? Onboarding is so much ...

BambooHR & Bamboo Payroll

What do you like best? We went with BambooHR so we could keep all of our payroll, benefits, and employee information in one spot. The UI is good, and for HR purposes it's fine. The applicant tracking system is pretty good as well. What do you dislike? The Payroll system(powered by Execupay is absolutely terrible. BambooHR & Bamboo Payroll don't sync updates properly, and has cost our company tens of thousands of dollars. It's a constant mess, with no end in sight. We are constanlty ...

Streamlining onboarding and offboarding

What do you like best? BambooHR is a beautifully designed platform. Their onboarding and offboarding task lists, combined with their open API has completely changed our employee hiring process. In the digital age it's so important to have a way to communicate across departments when someone is hired or termed, making sure the proper accounts and access levels are set up prior to their start date or shut down upon an employee's departure. Their onboarding and offboarding task lists have ...

Terrible Customer Experience

What do you like best? We chose Bamboo because there seemed to be a lot of functionality in the system. Really liked the option to add photos to employee profiles and the onboarding/offboarding aspects. What do you dislike? We’re still in the implementation process and thus far, the customer experience has been terrible. They have been rude, inflexible, and difficult to work with. In terms of the system, their ATS is quite clunky. There is also no e-signature functionality until ...

A great tool to organize a growing company with limited HR staff

What do you like best? Ease of navigation. Everything is intuitive and as such implementing is easy. What do you dislike? Some more private data can sometimes get displayed on accident when you are just learning your way around. This isn't a big deal but I did notice that a number of people when looking to submit for vacation accidentally would pull up their salary. Which could make for an awkward moment if you have peers trying to help you figure it out standing by. Recommendations ...