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SpotScore

Backlog - Project Management Software

Backlog Reviews in September 2026: User Ratings, Pros & Cons

Efficient team management made simple.

4.46

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Starts from $29.16 / Month when Billed Yearly, also offers free forever plan

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Backlog Reviews & Ratings

4.46

Very Good

Based on 245 ratings & 256 reviews

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Rating Distribution

Excellent

(168)

Very Good

(82)

Good

(6)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Backlog is an intuitive project management tool designed for small to mid-sized teams. Key strengths include straightforward navigation, a clean interface, and core features for task management, bug tracking, and team collaboration. Gantt charts and Kanban boards support project organization, while API integration enables workflow automation. The notification ...Read more

Backlog pros and cons

  • User-friendly interface and simplicity, making it easy for teams of all sizes to use and adopt quickly with minimal training.

  • Task management covers assigning, tracking, and prioritizing to improve workflow.

  • Customization options include custom fields, templates, themes, and API integrations.

  • Bug tracking, issue reporting, and client collaboration tools reduce communication overhead.

  • Limited advanced functionality such as the inability to set up multi-level parent-child task relationships or track time for subtasks.

  • Reports and analytics are basic, lacking extensive customization or detailed summaries compared to other tools.

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Showing 121-130 out of 256

UI

User in Computer Software

06/30/20

4.5 out of 5

"Good software"

What do you like best? Easy to use, nice track of issues and fast. What do you dislike? Doesn't have a great text editor on the task What problems are you solving with the product? What benefits have you realized? Tracking bugs on software

AU

Anonymous User

06/29/20

5 out of 5

"Very user-friendly platform to work with the team"

What do you like best about Backlog? the notifications and tagging someone for a job to be done. What do you dislike about Backlog? only the possibility to put 1 phone per issue on the free plan. Recommendations to others considering Backlog: Great team project management tool for reporting web issues What problems is Backlog solving and how is that benefiting you? Website bugs

AI

Administrator in Consumer Goods

06/29/20

5 out of 5

"Very user-friendly platform to work with the team"

What do you like best? the notifications and tagging someone for a job to be done. What do you dislike? only the possibility to put 1 phone per issue on the free plan. Recommendations to others considering the product: Great team project management tool for reporting web issues What problems are you solving with the product? What benefits have you realized? Website bugs

AU

Anonymous User

06/23/20

5 out of 5

"Great issue tracking system"

What do you like best about Backlog? I like the flexibility of the issue states. It helps me with representing our way of working better. Also I love the kanban view. What do you dislike about Backlog? I would have prefered if the attachment viewer was inline rather than opening on a different URL. What problems is Backlog solving and how is that benefiting you? We are currently tracking all our issues, stories required for our MVP project. It makes it a breeze to store all the required ...

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UI

User in Financial Services

06/23/20

5 out of 5

"Great issue tracking system"

What do you like best? I like the flexibility of the issue states. It helps me with representing our way of working better. Also I love the kanban view. What do you dislike? I would have prefered if the attachment viewer was inline rather than opening on a different URL. What problems are you solving with the product? What benefits have you realized? We are currently tracking all our issues, stories required for our MVP project. It makes it a breeze to store all the required information ...

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JT

Joseph T

06/09/20

5 out of 5

"Bye Bye JIRA"

What do you like best about Backlog? Backlog provides just the task tracking and management features which I need and none of the complexity that I was struggling with in JIRA. Things work as you expect, the UI is responsive, and the product is stable. New features are being released regularly, such as the Wiki, which really add to the functionality but does not increase the complexity. What do you dislike about Backlog? There's no version of the web app that works on Mobile, although there ...

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UI

User in Information Technology and Services

05/21/20

3.5 out of 5

"task management tool"

What do you like best? good for tracking task management and tracking What do you dislike? anyone can change status who have access on the project What problems are you solving with the product? What benefits have you realized? status change

UI

User in Computer Software

05/19/20

4 out of 5

"Good for internal team collaboration"

What do you like best? Ability to prioritize and segment requests. What do you dislike? Inability to define standard time to complete a request What problems are you solving with the product? What benefits have you realized? We are using this as a collaboration tool between Customer Success and Product team

AI

Administrator in Retail

05/19/20

5 out of 5

"Exactly what we were looking for"

What do you like best? Simplicity, ease of use and functionality right out of the box. What do you dislike? Could have had a little more configurability and the printing needs to be improved. What problems are you solving with the product? What benefits have you realized? I have tried so many different development/bug tracking systems and they all either were way too complex or didn't have any kind of configurability. When I finally found and tried Backlog I was so thrilled, it fit ...

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AU

Anonymous User

05/19/20

5 out of 5

"Exactly what we were looking for"

What do you like best about Backlog? Simplicity, ease of use and functionality right out of the box. What do you dislike about Backlog? Could have had a little more configurability and the printing needs to be improved. What problems is Backlog solving and how is that benefiting you? I have tried so many different development/bug tracking systems and they all either were way too complex or didn't have any kind of configurability. When I finally found and tried Backlog I was so thrilled, it ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].