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SpotScore

Backlog - Project Management Software

Backlog Reviews in September 2026: User Ratings, Pros & Cons

Efficient team management made simple.

4.46

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Starts from $29.16 / Month when Billed Yearly, also offers free forever plan

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Backlog Reviews & Ratings

4.46

Very Good

Based on 245 ratings & 256 reviews

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Rating Distribution

Excellent

(168)

Very Good

(82)

Good

(6)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Backlog is an intuitive project management tool designed for small to mid-sized teams. Key strengths include straightforward navigation, a clean interface, and core features for task management, bug tracking, and team collaboration. Gantt charts and Kanban boards support project organization, while API integration enables workflow automation. The notification ...Read more

Backlog pros and cons

  • User-friendly interface and simplicity, making it easy for teams of all sizes to use and adopt quickly with minimal training.

  • Task management covers assigning, tracking, and prioritizing to improve workflow.

  • Customization options include custom fields, templates, themes, and API integrations.

  • Bug tracking, issue reporting, and client collaboration tools reduce communication overhead.

  • Limited advanced functionality such as the inability to set up multi-level parent-child task relationships or track time for subtasks.

  • Reports and analytics are basic, lacking extensive customization or detailed summaries compared to other tools.

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Showing 91-100 out of 256

AU

Anonymous User

11/03/20

4.5 out of 5

"I have been using Backlog for my freelance business and it has been Awesome!"

What do you like best about Backlog? The board had been by far the most useful feature. Super intuitive, and really simple to update the status of tickets and write notes. What do you dislike about Backlog? I have used other bug tracking systems and it could be useful to be able to create and delete new columns in the board. What problems is Backlog solving and how is that benefiting you? The biggest problem i am solving using backlog is organization. It used to be difficult to keep track ...

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MS

Mitchell S

10/28/20

4.5 out of 5

"Backlog is a very useful tool"

What do you like best about Backlog? I like the way Backlog helps us keep track of bugs and issues and which member of our team is assigned to them. Keeping track of bugs and issues that our clients raise is one of the areas that we struggle the most with, and Backlog helps us address this potential shortcoming. What do you dislike about Backlog? Some parts of the interface can be a little counter-intuitive to navigate. I think the next iteration of the Backlog interface could go a long way ...

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BS

Benny S

10/27/20

4 out of 5

"Simple & User Friendly Project Management Tool"

What do you like best about Backlog? Simple user interface, ease of use, good collaboration. What do you dislike about Backlog? The term of "Issue" for task, cannot filter multiple assignees. Recommendations to others considering Backlog: This tool is very good in terms of pricing vs features. What problems is Backlog solving and how is that benefiting you? Collaboration within project team.

AU

Anonymous User

10/20/20

4 out of 5

"Good feedback for Backlog - 20201020"

What do you like best about Backlog? Simple UI design which end-user could access menus easily. What do you dislike about Backlog? Sometimes, the response was delayed. And worried about contents backup. Recommendations to others considering Backlog: Easy access / approach to use WIKI / Tracking system as a SaaS service. What problems is Backlog solving and how is that benefiting you? Since there has been no critical issue. No problem at all. Nice infrastructure.

AU

Anonymous User

10/20/20

5 out of 5

"Great for startups"

What do you like best about Backlog? It is simple to use and serves as a great communication tool for the team. What do you dislike about Backlog? Backlog is great, but it can be a bit overwhelming sometimes due to its comprehensive set of tools. What problems is Backlog solving and how is that benefiting you? Software development. Team alignment.

LD

Lauren D

10/20/20

4 out of 5

"New Custom Software Tester"

What do you like best about Backlog? I really like the easy to read & simple layout What do you dislike about Backlog? I would like to be able to use multiple filters. For example, if I want to filter by bugs, It won't allow me to filter bugs from the oldest to the newest when I am in a category like "not closed". It will include others like "requests". What problems is Backlog solving and how is that benefiting you? I am a marketing assistant at a custom software company. I have been ...

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AU

Anonymous User

09/29/20

4.5 out of 5

"Good alternative to keep track of your projects"

What do you like best about Backlog? Good bug tracking features, plus you get notified both by app and email What do you dislike about Backlog? as if the email notifications are cool, sometimes you get flooded by them Recommendations to others considering Backlog: As if it's not one of the most known platform of it's genre, it's still a good product and it really can help you have your work done What problems is Backlog solving and how is that benefiting you? Usually my company projects

AU

Anonymous User

09/23/20

5 out of 5

"Backlog Tool review"

What do you like best about Backlog? its an awesome tool, we use it for project management for running scrums. What do you dislike about Backlog? Overall it is a very good tool for tracking backlog ticekets. I dont see anything to dislike. If something can be improved . I'd say maybe you can add effort field. so this way the effort can also be tracked for each ticket. What problems is Backlog solving and how is that benefiting you? It is easier to create and assign tickets, before we did ...

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JD

James D

09/22/20

5 out of 5

"An excellent tool for issue tracking"

What do you like best about Backlog? For anyone who has used a ticket system in the past, Backlog provides a really simple means of raising issues, assigning tasks and visualising them with different views, the 'Trello' board style layout in particular giving a good visual oversight of the project. What do you dislike about Backlog? For our small project, there weren't any downsides to speak of. What problems is Backlog solving and how is that benefiting you? We were launching a B2C ...

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AU

Anonymous User

09/18/20

4.5 out of 5

"task management tool"

What do you like best about Backlog? good for tracking task management and tracking What do you dislike about Backlog? anyone can change status who have access on the project What problems is Backlog solving and how is that benefiting you? status change

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].