Backblaze Reviews in September 2026: User Ratings, Pros & Cons

Garbage

Garbage. The program jumps right in and starts backing up folders and files without any kind of setup process or wizard to explain what it's doing. It locked up on me trying to back up files I don't even care about. I tried to exclude the folder to keep this from happening but it wouldn't let me do that. Worst of all, it didn't even back up the folders I actually wanted to back up in the first place. Useless crap. You get what you pay for. Avoid at all costs.

stay away from this product

stay away from this product! I have tried a couple of online backups and this is the worst of them all.backing up 1 terabyte is going to take over 5 months. It has a really slow backup procedure and it stalls your computer completely. Support will tell you to reduce your threads which will just make the backup take even longer.This company is doing something wrong and it's probably about saving a buck on their side.YOU WILL BE DISAPPOINTED.

Overall I'm happy.

Overall I'm happy. I've used them for about 3 years now and have never had a tech issue. But my experiences with customer services have been poor. Both from a tech and billing point of view. They really don't seem to care. Otherwise would be 5/5. As an aside, looking at the reviews below. Tip 1. Overall, you need a fast wifi connection (upload speed needs to be high you also need for the back to be "continuous". Slow speeds and daily backups don't work as well. Make sure it's all set up ...

Happy on using it

Really good, I am using it for a month no technical issue and good customer service too

Never trust your data to Backblaze!!

Never trust your data to Backblaze!!Their app is really buggy!After a long time I was finally able to backup my 7tb of data. Then the software started to use the complete RAM of my computer, making it completely useless.I contacted support and they wrote me: "Sorry but you have to delete your backup and start again from scratch". When I asked why this would happen, their explanation was that "I shouldn't rename folders which contains many files" (??Stay away from Backblaze!!!

Never trust your data to Backblaze!!

Never trust your data to Backblaze!!Their app is really buggy!After a long time I was finally able to backup my 7tb of data. Then the software started to use the complete RAM of my computer, making it completely useless.I contacted support and they wrote me: "Sorry but you have to delete your backup and start again from scratch". When I asked why this would happen, their explanation was that "I shouldn't rename folders which contains many files" (??Stay away from Backblaze!!!

Seems excellent so far

Seems excellent so far. I installed it and it made an intelligent decision about what to back up and did it - I’m an IT professional but know myself well enough to admit that I wouldn’t bother setting up and monitoring a more configurable solution. The iphone app is very basic but seems to work - being able to check easily that a particular file is backed up (you can download from the app is very reassuring. If you want lots of options and a flashy interface (it looks about 20 years old ...

Backblaze is a great unlimited backup solution at a great price!

What do you like best? It's cheap ($5/month, simple and very easy to use. Plus, it's unlimited, and it automatically/continuously backs up all files, including those on external drives. I love that Backblaze offers a 15-day free trial, as well. I got to see if I like it, before I purchased the plan. I'm happy that it keeps my data always backed up & safe, in case something goes wrong with my devices. My personal experience with the support team: they respond quickly, they are super ...

The best backup service I've found

What do you like best? There are many things I love about Blackblaze. First let start with the price, $5 per month per computer on the personal plan. That's for unlimited space! Next, I like that it automatic and I get to choose what gets backed up. Lastly, and this is the most important… When something happens and you need a file, or more... their servers are fast, unlike another service I used. It would take a long time to download anything from their service, but with Backblaze, you ...

This is if you are in the UK

This is if you are in the UK. You pay a lot for this service and everything goes well until you need back up and restore. Then you REALLY pay for it. The $99 becomes over £100! They say it includes the import taxes so you go ahead with it! THEN YOU GET THE BILL FROM FEDEX! This is for the Import duty of an item that costs roughly £19! But because they put $99 on the cost of the item you then get slapped with the VAT for $99 even though they state that it’s included in the price and THEN it ...