Backblaze Reviews in September 2026: User Ratings, Pros & Cons

Stay away

Stay away. No option to back up only external harddrives, Backblaze starts chewing and uploading all files on your computer and there is not option do deselect your computer. I rapidly cancelled my agreement to Backblaze and uninstalled the program, but too late. I use Dropbox as my main backup of all computer files. Dropbox now has started syncing all files (20K+ files all over again. It seems that Backblaze has been modifying important Dropbox-files and that all Dropbox-files will have to ...

More than just a backup solution, it's a lifesaver!

PROS & CONS What are the best aspects of this product? The available storage is unlimited. The backed-up files can be accessed with so much ease. When a drive hasn’t been backed up in a certain number of days, the tool notifies me. But the best thing about using this tool, it will save your life. What aspects are problematic or could work better? Backblaze runs on internet connection. My internet connection is good but backing up files still takes FOREVER! It is annoyingly slow. I once ...

Poor customer service

Poor customer service. It seems that they never read the entire ticket. Currently the Backup now button does start the backup process. How difficult is that to program?The problem with Cloud backup is that you do not what sort of cloud...rain, fog, or a poof of smoke!

I have been using Backblaze for a while…

I have been using Backblaze for a while now, but won't anymore. The service have become unreliable and expensive. There is also zero accountability, forget about talking to someone who will actually be willing to address your questions / concerns. I don't know what have changed at Backblaze, but things don't work like it used to. Previously, about a year ago, I had to restore all my files. I could do this directly from their server while working, with a slower internet connection than what ...

Simply the best cloud backup service.

Jun 21, 2019Mar 25, 2018

Simply the best cloud backup service.

Recently ran a DR test and they pulled…

Recently ran a DR test and they pulled through! Cheap, cheerful and would recommend!!!

Great for two years. Then a hard drive with a lifetime of photos crashed.

I thought it was great for two years. Then a hard drive with a lifetime of photos crashed. At first, it looked good Backblaze had all my folders and subfolders there online. But as soon as I went to download them, I got nothing. Understand the Backblaze program has told me back up complete every time I ran it. I found Backblaze Tech support not only to be useless. But also insulting. If you decide to use them good luck.

Great for two years. Then a hard drive with a lifetime of photos crashed.

I thought it was great for two years. Then a hard drive with a lifetime of photos crashed. At first, it looked good Backblaze had all my folders and subfolders there online. But as soon as I went to download them, I got nothing. Understand the Backblaze program has told me back up complete every time I ran it. I found Backblaze Tech support not only to be useless. But also insulting. If you decide to use them good luck.

No File Explorer or Finder integration

No File Explorer or Finder integration. Inflexible all-or-nothing approach . Slow. Can't view or share files from backup.I can't even get mine set up, there's loads of problems and customer service never got to the bottom of any of it despite many snotty emails from them telling me 'it's simple, follow these 348585746523 steps and fix it yourself' it's horrible and I wish I hadn't paid for 2 years because it's pointless and I have no control of it and can't look at my back ups or file ...