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Avalara - New SaaS Software

Avalara Reviews in July 2026: User Ratings, Pros & Cons

Simplify tax compliance with automated solutions.

4.11

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Avalara offers custom pricing plan

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Avalara Reviews & Ratings

4.11

Very Good

Based on 517 ratings & 437 reviews

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Rating Distribution

Excellent

(252)

Very Good

(109)

Good

(21)

Poor

(12)

Terrible

(43)

Spotsaas Editor’s POV

Avalara is a leading tax automation platform designed to simplify complex compliance tasks for businesses of all sizes. Its core strength lies in real-time tax calculation (AvaTax), automated returns filing, exemption certificate management, and integration with accounting, ERP, ecommerce, billing, and subscription platforms. Avalara’s extensive jurisdictional ...Read more

Avalara pros and cons

  • Exemption management: Automates certificate collection, validation, and storage.

  • Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.

  • Real-time tax calculation: Automatically applies accurate tax rates within connected systems.

  • Broad compliance coverage: Supports sales/use tax, VAT, GST, and global tax rules across jurisdictions.

  • Advanced feature learning curve: Custom workflows may require technical support.

  • Usage-based pricing: Costs can rise with transaction volume and feature usage.

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Showing 391-400 out of 437

AU

Anonymous User

02/20/18

1.5 out of 5

"Not Necessary for Small Companies"

What do you like best about Avalara? Cloud Based, and that it linked directly in with the current Avalara products we were using. What do you dislike about Avalara?

TP

Terry P

02/01/18

5 out of 5

"Great Product"

What do you like best about Avalara? Up to date tax rates along with the tax breakdown. What do you dislike about Avalara?

SW

susan w

12/08/17

0 out of 5

"Avalara Poor Response to big problem"

What do you like best about Avalara? When it works it works. Today is not that day. What do you dislike about Avalara?

AU

Anonymous User

10/27/17

3 out of 5

"Mixed reviews"

What do you like best about Avalara? I like that I don't have to stay on top of jurisdictions within states. Our sales tax is always correct. They have good support for setup.

AU

Anonymous User

10/25/17

3.5 out of 5

"Very responsive to customer questions"

Describe the project or task Avalara helped with: First time user, needed lots of help with understanding the platform. What do you like best about Avalara?

AU

Anonymous User

10/24/17

5 out of 5

"Only way to manage multistate tax copliance"

Describe the project or task Avalara helped with: We use avatax and certcapture. Very helpful in our growng drop shipment environment. What do you like best about Avalara?

AU

Anonymous User

08/10/17

5 out of 5

"Client focused Vendor!!"

What do you like best about Avalara? awesome way to take care of tax woes easily - company cares about its customers! What do you dislike about Avalara?

AU

Anonymous User

02/09/17

0 out of 5

"There are better solutions than this"

What do you like best about Avalara? The system works, but that is about the extent of the positive comments I can leave What do you dislike about Avalara?

MM

Michael M

02/02/17

0 out of 5

"Don't use their free API!"

What do you like best about Avalara? Their site looks nice, they have a free version of the API (which is actually not accurate). What do you dislike about Avalara?

AU

Anonymous User

01/20/17

0.5 out of 5

"My experience so far with Avalara"

What do you like best about Avalara? Nothing so far. It calculates tax for you at a very expensive service rate. What do you dislike about Avalara?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].